Entertainment Ambassador

Job Description
Pay: $14 per hour
At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids activities and entertainment.
Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.
Join our Pack:
Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Personally interact with Great Wolf Lodge guests
Willingness to perform child-friendly promotional activities on-site and in the community
Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
Perform all branded experiences consistently according to Standard Operating procedures
Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.
Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc
Responsible for all aspects of Character Appearances and Entertainment at the property including:
Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances
Act as a Guide for characters to and from designated meet and greet locations. Guides are the voice of the character, so must have the ability and will be expected to converse casually and appropriately with guests
Responsible for character costume operations including care, cleaning, maintenance, etc.
Commit entirely to the assigned scheduled opportunities for specific characters (“Wiley”, “Violet”, or other scheduled character) to appear at on-site and off-site events
All character and guide duties are interchangeable — it is expected that each Pack Member is willing and able to fulfill both roles as needed
Participate in seasonal event activities throughout the year.
Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.
When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance
Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions
Assist Entertainment team with inventory of event & activity materials
Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences
Basic Qualifications & Skills
Comfortable speaking, dancing, and performing in front of large gr