Scheduling and Staffing Coordinator – Capacity Management

Trinity Health

Employment Type:

Full time

Shift:

Evening Shift

Description:

Full Time

Evening shift: 3:00pm – 11:30pm. The schedule includes a weekend and holiday rotation.

General Information

This position is responsible for the daily staffing and scheduling functions including Integrating technology, staff and resources to improve workflow efficiency and effectiveness throughout the Unit.

Job Requirements:

Education and formal training: High School Diploma or GED required. Associates Degree in office management or related field is strongly preferred. A combination of education and experience with advanced computer skills required.

Work Experience:

2 years of administrative or healthcare experience and previous scheduling and staffing experience is a plus

Knowledge, skills and abilities required:

• Demonstrates proficiency computer skills, Excel and other Microsoft Office applications

• Knowledge of the medical field and general nursing staff requirements are necessary

• Excellent interpersonal communication and multi-tasking skills

• Must be able to secure and maintain private and confidential information

• Ability to effectively communicate with hospital staff and to successfully complete generic and department-specific skills validation and competency testing

• Working knowledge of Time /Attendance and Staffing system preferred

• Must be detail oriented with strong organizational and planning skills

• Ability to work independently with minimal direct supervision

• Ability to analyze and problem solve

Key Responsibilities

• Utilizes appropriate patient care resources to fulfill any staffing needs, based on workload and patient to staff ratio for current and upcoming shift, taking into account staff skills/competencies/experience.

• Partners with Unit to address any staffing shortages or overages

• Receives sick calls / call offs and works to fill vacancies for current and next shift

• Monitors staffing level across the facility to ensure each unit meets the appropriate patient to staff ratio

• Assesses appropriate patient care resource usage based on facility healthy workplace guidelines

• Assigns on-call staff to schedule, prior to calling in

• Calls in on-call staff when needed

• Oversees future scheduling of staff for any centrally based staff pools and/or contract workers

• Reviews unit future schedule plans to assure schedules are balanced

• Identify & plan for additional supplemental staffing resource support (i.e. per diem, on-call, etc.)based on planned-vs-actual schedule variance indicators(overtime, contract labor usage, on-call usage, incidence of being understaffed)

• Establish standard competency / credential / experience categories to meet resource deployment needs of the unit

• Maintain employee specific credentials in designated software system

• Partner with Unit to create demand-based future scheduling patterns

• Other duties as assigned

Pay Range: $19.50 – 27.85

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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