Lead Business Execution Consultant – Marketing ADA Accessibility User Experience & Testing (Digital Content)

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant for our Channel and Content Operations team within Enterprise Marketing Services as part of Consumer Lending. This role will be responsible for consulting on accessibility experiences, ensuring the Wells Fargo digital facilities can be used by people of all abilities. This role will help drive consistent accessibility practices, providing review and day to day guidance and support on the process and testing to ensure digital accessibility requirements are being met.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

Lead and/or support driving consistent accessibility practices across multiple Lines of Business (LOBs) within the digital environment

Contribute to large-scale planning related to the execution and rollout of the Accessibility Transformation digital strategy

Meet project deliverables while leveraging solid understanding of digital accessibility initiatives, Accessibility for Customers and Employees with Disability (ACED) Policy, procedures and/or compliance requirements

Consult on simple, friendly digital experiences by being obsessed with whats most important to our customers, ensuring our designs can be used by people of all abilities.

Work in a highly collaborative environment, supporting design practitioners, testing and business leads to deliver accessibility solutions

Test with Assistive Technologies and/or interpreting the test results of others

Ensure that solutions for accessibility contribute to a positive user experience for all customers

Contribute to the writing of Wells Fargo Online Standards and Guidelines ensuring compliance with WCAG 2.1 A and AA success criteria.

Promote accessibility within the organization; advocate for considering accessibility as a vital part of the customer experience

Ensure that solutions for accessibility contribute to a positive user experience for all customers

Perform various tasks related to the governance of quality, compliant front-end code

Perform tasks to ensure delivery of accessible design and markup, such as:

Visually conduct accessibility reviews of design assets provided by visual designers, interaction designers, and content strategists

Define and document accessibility requirements for design deliverables and user stories

Perform spot testing or heuristic reviews of coded deliverables, as needed

Educate and inform project teams of end to end processes

Provide guidance for use of ARIA for web technologies such as HTML and mobile platforms

Help maintain tools and resources such as testing software and documented standards

Contribute to accessibility training of other

Lead and present training sessions to internal and external audiences

Develop and facilitate accessibility training and presentations

Assist in the management, planning, facilitation, and tracking of vendor accessibility testing engagements

Required Qualifications, US:

5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

2 years of experience with Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1 Combined preferred

Knowledge and understanding of technology testing: build/deploy processes, and release management, specifically within a digital platform

Marketing process experience

Experience with assistive technologies such as JAWS, NVDA, VoiceOver, or TalkBack

Ability to convey issues to marketing partners, testers other functional partners verbally and in writing to include use of ARIA (Accessible Rich Internet Application) for web technologies such as HTML and mobile platforms

Proven ability to identifying creative approaches to accessibility challenges and problems

Ability to manage multiple projects with competing priorities in a cross-functional environment

Ability to operate effectively in a geographically dispersed organization

Strong organizational, multi-tasking, and prioritizing skills

Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Ability to negotiate, influence, and collaborate to build successful relationships

Ability to exercise independent judgment and creative problem-solving techniques

Excellent verbal, written, and interpersonal communication skills

Job Expectations:

Willingness to work on-site at stated location on the job opening.

This role offers a hybrid work schedule.

Ability to travel up to 10% of the time.

This position is not eligible for Visa sponsorship.

Locations:

301 S. Tryon Charlotte, North Carolina800 S Jordan Creek Pkwy, West Des Moines, Iowa600 S. 4th St. Minneapolis, Minnesota2700 S Price Road Chandler, Arizona2200 Concord Pike Wilmington, Delaware1445 Ross Ave, Dallas TX with ability to work at 250 E John Carpenter Frwy, Irving, TX towards 2025

Required location(s) listed above. Relocation assistance is not available for this position

Salary will vary based on work location.

Actual salary is determined by location, experience and qualifications of the job.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$96,600.00 – $206,100.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

15 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-398365-3

Updated: Wed Oct 02 03:23:02 UTC 2024

Location: CONCORD,California