Bellman | Overnight | Full Time

Location

Amelia Island Resort

At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Islands associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

Job Description

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Responsibilities

Essential Functions:

To assist in the transport and storage of guests’ luggage

To properly “log” all trips originating from the “Bell Stand.”

Knowledge about daily events happening within each hotel.

Responsible for a clean and “smart” appearance of uniforms.

Knowledgeable about all hotel amenities.

Responsible for the cleanliness and upkeep of the front drive and lobby area.

Interact with every guest using Omni Standards.

Fully understand and implement “Moments of Service”.

Call taxi for guests as needed.

Direct guests to the Front Desk.

Inform leaders of any challenges in the process.

Accept other special duties as required by management.

Tools and Equipment:

Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine

Bell Stand and Bell-Carts

Working Environment:

Interior and on occasion exterior of hotel with exposure to weather conditions.

Qualifications

Hotel Specific Essential Functions:

Ensure cleanliness of bell closets and bell carts.

Answer phones using the proper “Moments of Service” scenario.

Follows proper gratuity procedures.

Maintains proper posting/lobby positions.

Clean MVR and 19 years of age or older.

Must be able to pass a drug screen.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-FL-Amelia Island

Posted Date9 hours ago(10/2/2024 12:27 PM)

Requisition ID 2024-115143

# of Openings 1

Category (Portal Searching) Guest Services