Manager, DevOps Engineering

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT – US). We are curious and life-long learners focused on technology and innovation.

Work youll do

The DevOps group is responsible for delivering DevOps services which accelerate the delivery of both revenue-generating and internal applications. We support business-lead software development while applying strategic and approved practices which streamline and fully automate the release management pipeline.

We are developing and supporting innovative solutions that leverage the latest technologies in open source and the cloud and are building a team of top-notch DevOps Engineers to create our next generation platforms.

You will be working within a portfolio of applications that utilize all levels of technology, from backend data and front-end technologies, delivered through cloud technologies such as Azure!

You will work in an environment that embraces DevOps philosophes to empower the implementation of tools and processes which enable the following: rapid development and deployment of software, continuous integration/delivery, automated quality checks, and operational metrics that can be consumed by development and product teams.

DevOps manages the application lifecycle management (ALM) tools that underpin all DevOps services and enable an efficient hybrid business/IT software delivery model. In your role as the Cloud DevOps Engineer you will be responsible for the selection and implementation of tools and processes which enable rapid development and deployment of software. Your mission is to embrace continuous integration/deployment in a delivery pipeline that will perform automated quality checks, deploy cloud infrastructure and applications quickly, and provide operational metrics that can be consumed by development teams. An ideal candidate for this role will have a blend of development and operational experience that provides them with a good understanding of the developers they are working with, while also balancing customer satisfaction and maintaining critical systems uptime.

Responsibilities:

Manage a team of DevOps engineers to implement solutions provided by Cloud Architects, Development Architects and Sr. DevOps team members.

Identify and proactively make recommendations for continuous improvement on DevOps services provided.

Document the process and tasks being taught so it can be standardized and cross trained across the team

Be active in the innovation required to evaluate and recommending new Cloud based technical solutions. This innovation should champion our mission of automation. Reliability engineering and making new technologies available for consumption by our development community

Follow the teams standards to create and manage an automated DevOps release management pipeline which delivers tooling for next generation application development efforts and on-going production operations. Cultivate a Continuous Integration/Continuous Delivery mind set.

Collaborate with DevOps engineers and Cloud architect to support development teams with a full set of DevOps ALM tools by leading the establishment of the right tooling and processes that will result in a fully automated release management pipeline to include: the Automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information (to target developers).

Partner with development and operations teams to facilitate practical automation solutions and custom modules. Troubleshoot automation issues and wen required engage the resources to find practical solutions that move projects forward in a timely manner.

Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical and relevant ideas, insights and advice.

Deliver tasks based on project objectives; technically support projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality, documented and support transition of operational activities

Collect and format the data required for established KPIs to ensure performance is measured against expected business outcomes.

Work with teams to bring continuous improvement to DevOps processes and tools.

And other responsibilities as required

The Team

Deloitte has revolutionized software and application delivery, creating a model thats scalable, cost-effective, and leverages a progressive and responsive talent structure. As Deloittes primary internal development team, the application studios deliver innovative digital solutions to businesses, service lines, and industries with proven bottom-line results.

The 570 applications in Deloittes enterprise application portfolio are created to solve highly complex business problems and lead in practitioner productivity in an increasingly mobile, interconnected, and rapidly evolving landscape. From true enterprise apps enhancing daily productivity to business-enabling systems, DT – US Product Engineering enable Deloitte professionals-across business lines-to serve clients with distinction.

Deloitte Technology helps power Deloittes success. DT – US is the engine that drives Deloitte, which serves many of the worlds largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,200 professionals in DT – US deliver services including:

Security, risk & compliance

Technology support

Infrastructure

Applications

Relationship management

Strategy

Deployment

PMO

Financials

Communications

Product Engineering

Product Engineering is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools which empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. Product Engineering enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, Product Engineering offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.

Required Qualifications:

6 years enterprise related experience as a DevOps or Systems Administrator/Analyst

3 years of build and deployment automation (Continuous Integration/Delivery) experience using industry-standard platforms (Azure DevOps, Jenkins, Bamboo, TeamCity)

1 year leading teams or people management

Bachelors degree in technology or related fields with a focus in CSE/IT, MCA or similar

Limited immigration sponsorship may be available

Preferred Qualifications:

Bachelors degree in technology or related fields with a focus in CSE/IT, MCA and/or 5 years of hands-on experience with Azure Services, build and deployment automation.

Mastery level working knowledge of software development life cycle, test driven development, continuous integration and continuous delivery

Intermediate level working knowledge of high availability, high performance, multi-data center systems and hybrid cloud environments

Experience troubleshooting complex issues ranging from system resources to application stack traces

Experience with Git version control systems

Experience building release pipelines, preferably YAML

Experience with Infrastructure as Code, preferably ARM or Bicep

Experience in development with scripting languages, preferably PowerShell

Exposure to cloud vendors such as Azure and their components

Exposure working with IaaS and PaaS services

Demonstrated competencies in; system administration. DevOps or systems knowledge, security protocols for client/server environment.

Experience working with cloud based IaaS and PaaS solutions on a windows platform.

Open Source/Linux

Experience with containerization and orchestration of web services.

Experience supporting at least one of the following databases: MS-SQL server, MySQL, MongoDB, PostgreSQL, Cassandra

Working knowledge of related technologies including encryption, IPsec, VLANs, VPNs, routing, firewalls, proxy services, LAN/WAN connectivity

Strong hardware and software diagnostic skills

Project and system planning experience

Ability to multitask and work in a dynamic, fast-paced environment with rapid technology changes and complex customer requirements.

Experience working in an agile development team with emerging technologies and changing business needs.

Strong analytical and problem-solving

Ability to build solid relationships with team members and co-workers

Enjoy working in a team environment and provide benefit to the team as a whole

Possess strong communication and presentation skills, including both written and verbal.

Strong customer service skills, with the ability to manage multiple concurrent customer requests.

Self-reliant, self-motivated with a “can do” attitude.

Commitment to quality, accuracy, and reliability of services provided.

Ability to produce and maintain accurate documentation and operational reports.

Desire to grow and develop new skillsets, becoming involved with new technologies

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.