Patient Access Rep-FT REQ_00215196

This is a Job Description for a Patient Access Rep-FT in Quitman, Mississippi

Summary: Weve made a lot of progress since opening the doors in 1942, but one thing has never changed — our commitment to serve, heal, lead, educate, and innovate.

  We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

  Come make a difference at Ochsner Health and discover your future today!

Duties & Responsibilities: Provide excellent customer service to all patients, guests, and family members. Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate. Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due. Performs financial analysis of each case and informs patient of financial responsibility. Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift. Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts. Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required.

Requirements

and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

: Required — High school diploma or equivalent. Preferred — associates degree

Equal

Opportunity/Affirmative Action Employer.