Communications Consultant – Employee Communications
FIRSTENERGY SERVICE COMPANY
JOB DESCRIPTION
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nations largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]
We are seeking a highly accomplished communications professional to work alongside executives in our FirstEnergy Utilities organization and develop strategic employee communications plans that effectively ingrain our core values across the organization, support our business objectives and engage the hard-to-reach field workforce.
This person is a trusted advisor with demonstrated experience advising senior leaders on communications strategies that drive key initiatives, enable transformative change and positively impact the companys goals.
The successful candidate is a thought leader who applies their communications expertise to create comprehensive plans, gain alignment across the leadership team and collaborate with cross-functional groups to successfully execute. This person must be adept at independently cultivating strong internal relationships – at all levels of the company and across the organization.
This is a highly visible role that requires someone with strong interpersonal skills and a high level of emotional intelligence. This person must be self-motivated and often self-directed, able to anticipate emerging business needs, proactively identify new and creative engagement strategies, and help an organization navigate through change.
The Consultant level position reports directly to the Manager, Internal Communications, and collaborates closely with the Supervisor, Internal Communications, and department peers to execute plans and leverage content externally, as appropriate.
Responsibilities include:
Work closely with the FirstEnergy Utilities President, the State Presidents and regional leadership to create employee communications strategies and plans that effectively inform and engage their employees, making the business strategy relevant, fostering a sense of one team and building optimism for the future.
Serve as the day-to-day communications specialist for the President, FirstEnergy Utilities, and orchestrate, attend and participate in an active calendar of leadership engagements with employees at company locations across our service territory.
Advise on impactful messaging, best practices, existing tools and emerging technologies that more effectively reach our field workforce. Collaborate with bargaining leadership to recommend and implement solutions.
Build employee trust in new leaders by developing creative engagement opportunities that allow leaders to connect with their employees on a personal level with authentic communications.
Spearhead efforts to identify and enable feedback channels to gauge the effectiveness of our communications and develop insights to inform and improve future communications.
Cultivate strong working relationships with leadership and key members of cross-functional teams to enable effective collaboration, ensure alignment and execute successfully.
Demonstrate a continuous improvement mindset and a willingness to mentor other members of the Employee Communications team.
Qualifications include:
Bachelors degree in JournalismApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU0NTIyLjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC