Intern – Product Development – Summer 2025

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Legal Statement

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The Lumen Internship

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Program dates: May 30 – August 8, 2025.

Work Location

This position is fully remote/ work from home.

The Main Responsibilities

Lumen is seeking a Product Development Intern on the Product Development team. The intern will partners with Product Management to develop solutions to solve a customer’s problem and market need. They will own operational readiness for the delivery space across our order life cycle model. This role is an active member identifying system requirements needs to be successful and drives working sessions to ensure the delivery teams can process the newly launched product. This requires a very disciplined approach to ensure key departments are operational ready. The intern will hold departments accountable for developing the necessary process, policy, and training material to set them up for success. After new products and services are sold and implemented, there are measures of success to monitor adoption and key performance indicators across the delivery process. Lumen takes immense pride in delivering a great customer experience and value their ongoing feedback. This role will be actively reviewing KPIs and feedback to determine if we need to enhance our model.

What We Look For in a Candidate

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

Required qualifications:

Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship

Graduating August 2025 – May 2027

Preferred fields include but not limited to: Business, Marketing or related field

Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)

Proficiency and understanding of:

Product and project management

Excel, PowerPoint and Word, specifically related to successfully demonstrating project updates

Prior experience working within a technology company is a preferred

Planning and actioning multiple, complex programs including budget management

Demonstrated ability as a product or technology advocate, with the ability to collaborate

Preferred qualifications:

Strong organizational, communication (oral and written) interpersonal, presentation, process / project management and teamwork skills

Passion for technology, a life-long approach to learning, and a collaborative nature that works with multiple resources to identify and develop valuable customer outcomes from highly technical inputs

Exhibits good business judgement with the ability to overcome obstacles and think strategically to solve business problems.

Agile, humble, trustworthy, and a team player

Rapid learner who thrives in a fast-paced, high-growth environment

Passion for launching intuitive products that solve complex problems

Compensation

Internship compensation ranges depends on each individuals level of education, geographic location, and experience/qualifications aligned to the role.

Hourly Based Pay Range:

Min: $22.00/hour

Max: $35.00/hour

Work Authorization

US work authorization required for role. Individuals requiring current or future sponsorship for employment are not eligible.

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Application & Interview Timeline:

October – First Round Interviews with top, qualified candidates

November – Interview panel with work team

December – All Summer 2025 offers will be extended by end of month

Requisition #: 335176

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

22

Salary Max :

35

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) Were able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

10/19/2024