Business Process Consultant

Business Process Consultant

Job Category: Consulting

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

This position provides an opportunity to work with a fun and collaborative team within the Operational Excellence organization. This multifaceted role encompasses the following types of responsibilities:

Serve as a liaison with the technical team to help clarify requirements, design, test and implement solutions that support various business operations areas as well as program teams.

Assist the CACI policy management team to ensure that our corporate policies are current and correct.

Provide quality reviews and analysis of customer satisfaction reports.

Make improvements to the team’s internal processes.

This position provides exposure to many areas of the business, aiding in networking and career growth.

The position will also provide experience with developing and refining project management skills.

Responsibilities:

Within the Operational Excellence group, you will work with multiple teams.

As a functional analyst, serve as a liaison between requestors and the technical team to lead projects. This involves:

Gathering and defining clear requirements, helping to design solutions, testing, demoing, writing user guides and training, if applicable.

Track and report on project progress, including meeting timelines.

Document and maintain Standard Operating Procedures (SOPs) for the team and configuration properties for the developed tools and reports.

Perform quality reviews of documentation, including customer satisfaction reports.

Analyze reports.

Assist with the corporate policy management team to ensure policies are current and correct, help users with the tool, and help oversee the annual review.

Identify and Implement improvements within the teams.

Additional duties expanded over time as needed to help the team and organization.

Qualifications:

Required:

The following qualifications must be met:

BA/BS in a related field

Minimum 3 years of related experience

Microsoft Office Experience (PowerPoint, Word, Excel, Outlook, Teams)

We are looking for a dynamic, self-motivated team member to join us that has the following skills and experience:

Demonstrates the following skills:

Organized, Detail-oriented.

Analytical

Able to work independently as well as collaboratively with a team.

Effective and clear written and verbal communication skills

Proactive, especially with identifying and implementing improvement areas.

Eager to learn and understand areas outside your area of expertise.

Experience with the following areas:

Collecting requirements and designing changes to a system, web pages or new tools

Testing system changes

Serving as a liaison between different types of teams to accomplish projects.

Documenting and maintaining standard operating procedures.

Developing and analyzing reports

Desired:

These are also important skills and experiences that would be nice to bring to the role. However, if you don’t have all of these, we can help you build them.

Creating user guides and training materials

Managing configuration control of tools / documentation

Working with SharePoint functionality/apps

Project Management

Process Improvement

PowerBI/Power Apps suite of tools

Government Contracting

Training Tools

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nations most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$52,300-$107,200

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.