IT Manager – Raven Software

ACTIVISION PUBLISHING INC

JOB REQUIREMENTS: IT Manager – Raven Software – ACPUUSR023983EXTERNAL
DESCRIPTION/RESPONSIBILITIES: Job Title: IT Manager – Raven Software
Requisition ID: R023983 Job Description: Your Mission As the IT Manager,
you will be a leader of our IT operations, reporting directly to the
Director of IT & Operations. You will use your technical expertise and
management skills to deliver exceptional IT services to our talented
staff. You will ensure the reliability, security, and efficiency of our
IT infrastructure, systems, and applications. You will also lead a team
of skilled professionals, providing them with coaching, support, and
mentorship. Responsibilities: Technical expert and escalation
pointfor IT issues Redesign and configuresystems and applications as
needed Ensure smooth and efficient operationof software, hardware,
servers, and networks Support core studio IT servicesby managing
infrastructure operations Plan, design, implement, and administer
recovery proceduresfor critical services and infrastructure Work
off-hoursto deal with outages or problems Manage and maintain remote
systems and servicesand internal tools Oversee the helpdesk
operations and ensure customer satisfaction, ensuring prompt, courteous,
and professional IT support to the studio staff and external partners
Manage, coach, and mentor IT teamand foster culture of collaboration,
innovation, and excellence Communicate effectivelywith studio head,
leadership team, and other IT teams Lead and participate in IT
projects that support the studios strategic objectives and initiatives
Ensure the security and privacy of the studios data, systems, and
networks, implementing appropriate safeguards and controls Provide
technical support and guidance to the studio staff and external partners
on various IT issues and requests Stay updated on the latest IT
trends and developments and research best practices and benchmarks for
the IT industry Create and maintain documentation of the IT systems,
processes, and policies Rewards We provide a suite of benefits that
promote physical, emotional and financial well-being for Every
World – weve got our employees covered! Subject to eligibility
requirements, the Company offers comprehensive benefits including:
Medical, dental, vision, health savings account or health reimbursement
account, healthcare spending accounts, dependent care spending accounts,
life and AD&D insurance, disability insurance; 401(k) with Company
match, tuition reimbursement, charitable donation matching; Paid
holidays and vacation, paid sick time, floating holidays, compassion and
bereavement leaves, parental leave; Mental health & wellbeing
programs, fitness programs, free and discounted games, and a variety of
other voluntary benefit programs like supplemental life & disability,
legal service, ID protection, rental insurance, and others; If the
Company requires that you move geographic locations for the job, then
you may also be eligible for relocation assistance. In the U.S., the
standard base pay range for this role is $97,200.00 – $179,900.00
Annual. These values reflect the expected base pay range of new hires
across all U.S. locations. Ultimately, your specific range and offer
will be based on several factors, including relevant experience,
performance, and work location. Your Talent Professional can share this
roles range details for your local geography during the hiring
process. In addition to a competitive base pay, employees in this role
may be eligible for incentive compensation. Incentive compensation is
not guaranteed. While we strive to provide competitive offers to
successful candidates, new hire compensation is negotiable. Equal
Opportunity Employer-minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity OTHER
EXPERIENCE AND QUALIFICATIONS: Player Profile 7 years f
demonstrated experience in IT, including working in senior or leadership
roles Extensive knowledge and experience with various
storage/networking/compute/operating system/virtualization technologies
and core business applications (e.g., Active Directory, Office 365,
etc.) Strong technical skills and ability to troubleshoot and resolve
complex IT issues Excellent communication, interpersonal, and
leadership skills Ability to work under pressure, multi-task, and
prioritize Ability to work independently and collaboratively with a
team Ability to lift up to 50 pounds with assistance when working in
the studio or data centers Extra Points: Bachelors degree in
computer science, information technology, or a related field Industry
certifications (ITIL, MCITP, CCNA, VCP, etc.) Previous experience in
similar roles in the video game or technology industries preferred
Passion for or curiosity about video games APPLICATION
INSTRUCTIONS: Apply Online:
https://ars2.equest.com/?responseid=1e1b94790df2ccb69b59171abb723991
Other: Applicants ONLY to apply via URL link provided!

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