Resource Center Assistant – Supplemental

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Performs a variety of duties related to helping clients in the Barbara Woodward Lips – Patient Education Center find approved print and electronic information, as well as other clerical duties. Receives and screens phone calls; greets patients, visitors, and other clients; directs callers and visitors appropriately. Schedules appointments. Performs various duties including typing, filing, data entry, mail management, and ordering and organizing supplies in support of work unit functions. Collects and maintains the Center data. Tasks performed independently after receiving direction.

Qualifications

Qualifications:

High School graduate with post high school experience in the health care or library science field. Associate Degree in health care field preferred.

Must be able to operate office equipment, including computer, phone, fax, copier, and other job-specific technology. Experience using word processing, spread sheet, and database applications preferred. Required clerical aptitude and understanding of office practices including filing. Must possess good written and oral communication skills, which contribute to a cooperative and productive team atmosphere. Must be adaptable and flexible in a changing work environment, which requires handling multiple tasks and upgrading skills. Mastery of medical terminology and experience conducting information searches is preferred. Basic Life Support (BLS) certificate within six months of hire.

License or Certification:

Maintains BLS training.

Exemption Status

Nonexempt

Compensation Detail

$18.59 – $25.29 / hour

Benefits Eligible

No

Schedule

Part Time

Hours/Pay Period

Varies

Schedule Details

This is a supplemental position with no set hours. Hours worked may be between Monday-Friday, 8am-5pm, with some flexibility.

Weekend Schedule

No weekends.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Stephanie Brackey

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.