Student Success Advisor

This position reports directly to the Director of the HBS Advising and Student Success Center to: Provide holistic academic advising and success coaching for students throughout their academic career. Serve as an academic advisor for assigned students until student achieves Upper Division Status in the Herberger Business School. Serve as a Success Coach for assigned students for the entirety of their SCSU career. Establish trust with assigned students, upon admission, develop rapport and a working relationship that includes regular meeting, outreach messaging, careful documentation, tracking of student progress, and assessment of student success. Provide timely intervention when students are identified as needing support through progress report campaigns, early alerts, referral from faculty or staff, or other retention efforts. Assess student needs and provide appropriate academic and personal coaching, and, when necessary, connect students to appropriate campus and/or community resources. Develop Success Plans with students who are on academic warning or probation, monitoring goal progress. Provide support and advising for study abroad/away. Including course selection, evaluation for equivalencies, and communication with SCSU Faculty, CIS Staff and International Partners regarding course approvals. Provide study away return support including notification of course equivalencies to Records and Registration. Guide students in navigating complex transfer process, including transfer review, obtaining additional information from past schools, verifying complete and accurate Degree Audit Reports and communicating HBS specific transfer policies. Enhance student success through support and execution of Herberger Business School Advising and Student Success programs. Uphold the integrity of academic and curricular policies established by the University and the College. Exercise informed judgement to apply exceptions when warranted to ensure uniform academic policy practices and standards and timely degree progress for students. This includes substitutions/waivers for HBS 111, 211, Computer Science Courses, Statistics courses and Liberal Education placement. Develop and initiate programs designed to support academic success for students in special populations (including but not limited to) transfer students, provisionally admitted students, first generation students, international students, those academically exploring, or students served by Multicultural Student Services and TRIO. Make resource and prioritization recommendations to the Director for proposed programs. Process application for Upper Division Status and admission to HBS minors, communicate with HBS Department Staff, and Department Chairs. Communicate regularly with faculty and support staff within HBS academic programs taking a collaborative approach to student support, staying up-to-date on academic program requirements and opportunities, and sharing pertinent updates on behalf of Advising and Student Success. Assist with advising and coaching training, including updating documents and materials or presenting sessions to new graduate assistants, staff, or faculty. Increase the visibility and influence of the Herberger Business School Advising and Student Success Office in order to support students.