Patient Account Representative

Position Accountable to: Business Office Manager

Job Summary:

Applies payments from all payer sources to patient accounts in a timely and accurate manner

Home Care payment

Online Bill Pay

EFT’s-locate and print EOB’s daily

Checks for appropriate billing/payments from payers

Balance online Bill Pay reports

Prints and reviews statements for the Hospital and the Clinic

Answers patient phone calls and forwards accordingly

Receipts money collected accurately

Refunds to payers or self-pay accounts

Daily direct deposits

Credit card functions/batching

Creates a favorable impression to patients

Assists in business transactions with hospital accounts

Sorts mail to correct departments

Continues the updates/testing/LIVE EXPANSE software program

Back up Accounts Payable as needed

Other job duties as assigned

Essential Job Functions:

Maintains confidential nature of patient financial information

Maintains accuracy of receipted/EOBs to patient accounts

Answers patient questions in a accurate and timely manner

Works with little supervision

Self-paced, working accurately and efficiently

Cooperation with ancillary departments

Ability to work under conditions of frequent interruptions and must pay attention to numerous details

Considerable initiative and judgment involved

Education and Experience:

Must have a high school education. Previous medical experience preferred. Computer knowledge is necessary and knowledge of medical insurance processes is very helpful.

We are proud to offer :

Free single health, dental, vision, and life insurance

Paid time off and extended sick leave

South Dakota Retirement

Short and long-term disability

Employee Assistance Program

Flex Medical and Daycare Spending

Cell phone discount codes

OPEN UNTIL FILLED, EOE

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.