Case Management

1. Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
2. Provide persons seeking assistance with intake and assessment activities to determine clients eligibility and to match clients resources.
3. Distribute food, vouchers and/or checks.
4. Identify resources available in in-service areas and maintain a current community resources guide to provide information and referral services to inform clients who are looking for resources.
5. Network with community agencies and organizations.
6. Record electronic and written client information in paper and computer records and maintain client confidentiality.
7. Record statistical data for accurate agency reporting, monitor and control spending to conform to operating budgets and provide statistical data and reports promptly.
8. Maintain the food pantry
9. Direct, schedule and supervise the volunteer (s) and staff for the food pantry.
10. Facilitate client application process for seasonal and special assistance as well as community programs.
11. Provide emergency social services during disaster situations for extended durations and in extreme conditions.
12. Maintain a positive work atmosphere by acting and communicating in a manner that fosters good relations with clients, co-workers, and supervisor

Bachelors Degree is required.