Operations and Maintenance Technician – Customer Service Department – 8261f0b2-7427-4f45-8d7b-7e2c1767ca5f

Woodard and Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate diverse teams and encourage collaboration in an equitable and inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. Thats how we make a difference to our clients, people, and the planet.

Woodard and Curran draws on the experience of hundreds of certified operators across the country, backed by the knowledge and skills of hundreds more engineers, scientists, and regulatory experts, to quickly tackle the most challenging operational issues and keep treatment plants running efficiently and in full compliance. Woodard and Curran also aids employees in earning, upgrading, and keeping their certifications within the industry.

What will you be doing at Woodard and Curran?

Woodard and Curran has a phenomenal opportunity to join our Customer Service Department team at our Public Water Supply District #2 / East Central Missouri Project. We are looking for a Utility Worker who be responsible for changing out water meters, repairing water meters, meeting with customers about issues on water and sewer, perform locates of water and sewer lines throughout the district, and any operations/maintenance and housekeeping in accordance with contract requirements, and other customer service-related job duties.

Typical tasks include:

– Responsible for the installation of water meters in the district.
– Manage water meter inventory.
– Trouble Shooting (Routes, Water Quality Issues)
– On Call Rotation
– Read meters.
– Maintains communication with project personnel
– Performs preventive maintenance on equipment
– Perform utility locates
– Perform service orders
– Complies with all company Health and Safety procedures

What will you need to succeed?

– Proficiency with computers, including the ability to work with, Microsoft Word, Excel, Maintenance Management Programs and other job-related specific systems
– High School Graduate or Equivalent
– Minimum 3 years of professional experience in the operation of customer service.
– Possess a valid Drivers License
– Successful candidates will be required to complete a background check, pre-placement physical and drug screen before employment.

Physical Demands/Work Environment

– The duties and responsibilities are generally performed in Outdoor environment. The position generally involves sitting; frequent standing; frequent walking; light to moderate lifting; light carrying; frequent bending and reaching; keyboarding and telephone operation.

– May require an irregular work schedule and overtime hours.

– Performs and reviews work at interior and exterior locations that involve hazardous environments requiring protective equipment that conforms to OSHA regulations and some physical discomfort due to temperature, dust, odors, chemicals and noise. May be required to work in confined spaces, on ladders and rooftops, and in adverse weather conditions.

– Specific physical conditions require frequent work with chemicals, machinery, moving mechanical parts etc.

– The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

– May stand, walk, or move 6 to 8 hours daily.
– May sit for 1 to 3 hours daily.
– May perform operations and maintenance functions requiring manual dexterity and precision movements, continuous or repetitive arm and hand movements, grasping movements, and occasional forceful exertion.
– Exert moderate, though not co stant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling, bending and reaching, climbing stairs and ladders.
– May lift, carry, push/pull objects and materials: regularly up to 10 pounds, frequently up to 40 pounds,
– Perceive and discriminate colors or shades of colors, sounds, odor, depth and visual cues or signals.
– Visual and muscular dexterity to operate a motor vehicle including while towing portable equipment, equipment, hand tools and computer.
– May operate a variety of standard office equipment including a computer terminal and telephone.
– May be required to work in confined spaces and at elevations.
– May occasionally be required to wear hearing protection.
– May require an irregular work schedule and overtime hours.
– May require to fulfill on-call responsibilities.
– May be required to wear a respirator.
– May involve working in inclement weather conditions.

The duties and responsibilities are generally performed in a outdoor environment, and may be performed both indoors and outdoors. Moderate exposure to dirt, dust, pollen, odors, wetness, humidity, rain, temperature and noise extremes, hazardous materials and chemicals, machinery, moving mechanical parts, vibrations, electric currents, traffic hazards, and water hazards.

$25 – $27 an hour

Depending on qualifications and experience.

Benefits and Wellbeing

Retirement Savings:

401(k) Pre-tax or Roth Contributions: Company will match equal to 100% of the first 3% of salary contributed, All employees are eligible to participate in the 401(k) plan and are 100% vested in the value of own contributions and any employer matching contributions.

Time away from work:

Vacation time is provided to full and part-time regular employees. Vacation is accrued, based on number of hours worked per week as well as prior years of experience.

Woodard and Curran offers paid sick time to eligible employees who are absent due to their own non-work related, illness, injury, or medical procedure.

Woodard and Curran provides up to 80 hours of Paid Parental Leave for child bonding in a 12-month period.

Company-paid short- and long-term disability insurance from Sun Life to assist with replacing a portion of your income in the event of non-job-related illness or injury. Eligible employees are automatically enrolled and eligible immediately.

Coverage and support for your needs and wellbeing:

Personal and Family health: Company offers three medical plan options based on geography; plus HSA and PSA plans are available based on eligibility, additional options include dental and vision plans.

Company provides basic employee group life insurance and ADandD benefits; additional voluntary life insurance for employee and family are available through Sun Life.

WayForward powered by Dario: EAP Program combined with personalized mental health and wellbeing coaching.

LiveWell wellbeing program: credit incentive is available, up to $600 annually – nutrition and fitness reimbursement, and access to the Virgin Pulse wellness platform.

Education: Tuition assistance offers eligible employees up to 100% reimbursement of tuition, books and fees up to $5250 per year, for courses related to the employees job or planned career development.

Equal Employment Opportunity and Affirmative Action Statement

Woodard and Curran is an Affirmative Action and Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encourag