Teller I

This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13068638

[Come be a part of something greater! Great Southern Bank is committed
to fostering an environment where everyone can contribute and succeed at
every level. By embracing diversity, we celebrate and value differences
in age, outlook, cultural background, lifestyle and physical ability. We
offer career opportunities and advancement across a wide range of
disciplines. Ranked top ten in Forbes Best Bank four years in a row.
Come join our team of customer service experts today!]{#isPasted}

General Description

Provides a variety of customer service functions, including product
referrals and meeting Banking Center Associate Standards. Provide
exemplary customer service. Process a variety of financial transactions
in a timely and accurate manner. Maintain security of assigned cash,
balancing each days transactions and verifying cash totals.

Essential Duties and Responsibilities

1. Accountable for representing the bank in a courteous and
professional manner; knowledgeable of 5 Winning Ways of Customer
Service and implements on a daily basis. Meets or exceeds Secret
Shop score expectations. This duty is performed about 20% of the
time.
2. Has a basic working knowledge of and routinely refers customers to
appropriate Great Southern services and products. Meets or exceeds
referrals expectations. Consistently and accurately uses CRM
program. This duty is performed about 20% of the time.
3. Responsible for balancing each days transactions and verifying cash
totals. Responsible for locating any cash differences and ensuring
that they are properly documented and reviewed. Meets or exceeds
balancing expectations. This duty is performed about 20% of the
time.
4. Processes all transactions efficiently and accurately. Meets or
exceeds POD error expectations. This duty is performed about 15% of
the time.
5. Maintain confidentiality of customer account information, security
alarm codes, and general codes used within the facility. Ensures
effective implementation of bank security policies and procedures,
and attends annual BSA and Security training. This duty is performed
about 10% of the time.
6. Ensures full compliance with and implementation of all bank policies
and procedures. Is familiar with and has working knowledge of
appropriate banking regulations. This duty is performed about 15% of
the time.
7. Maintains regular and reliable attendance, punctuality and personal
appearance. Reads, writes, and communicates in a clear and efficient
manner via various types of correspondence, such as, in person,
phone, email, letters, etc. Adheres to all company policies and
procedures, as well as all applicable banking rules, regulations,
and laws (including BSA/AML).
8. Performs any other related duties as required or assigned.