Personal Banker

This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13068667

Come be a part of something greater! Great Southern Bank is committed to
fostering an environment where everyone can contribute and succeed at
every level. By embracing diversity, we celebrate and value differences
in age, outlook, cultural background, lifestyle and physical ability. We
offer career opportunities and advancement across a wide range of
disciplines. Ranked top ten in Forbes Best Bank four years in a row.
Come join our team of customer service experts today!

General Description
Responsible for attaining sales goals, providing customer support and
service, and developing customer relationships. Meet or exceed all
production goals, Banking Center Associate Standards, and regulatory
requirements.

Essential Duties and Responsibilities

1. Implements and administers procedures to attain established
performance goals set forth by Management. Meets or exceeds all
production goals. This duty is performed about 35% of the time.
2. Develops customer relationships by identifying needs and making
appropriate recommendations for products and/or services. Expands
existing relationships and attracts new business by seeking
referrals from all customers and soliciting products and services by
phone. Consistently and accurately uses CRM program in various
capacities, including customer profiling. This duty is performed
about 25% of the time.
3. Provides professional, courteous service to all customers including
opening new accounts and processing loan requests. Meets or exceeds
Secret Shop score expectations. This duty is performed about 20% of
the time.
4. Maintains a strong working knowledge of and ensures full compliance
with all applicable banking regulations. Maintains confidentiality
of customer account information, security alarm codes and general
codes used within the facility. Ensures effective implementation of
bank security policies and procedures, and attends annual BSA and
Security training. Performs new account opening with minimal errors.
This duty is performed about 20% of the time.
5. Maintains regular and reliable attendance, punctuality and personal
appearance. Reads, writes, and communicates in a clear and efficient
manner via various types of correspondence, such as, in person,
phone, email, letters, etc. Adheres to all company policies and
procedures, as well as all applicable banking rules, regulations,
and laws (including BSA/AML).
6. Performs any other related duties as required or assigned.