Program Manager – Office and Headcount Planning

Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)

Who We Are:

Its pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People . People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

You have expertise in creating solutions through analyzing data and while knowing how to optimize processes that will contribute to overall business success. You bring program experience to the table which enables you to gather information across teams and lead in a decision-making process.

The Impact You Will Have:

As a QTS People Services Program Manager for Office and Headcount Planning you will be responsible for overseeing and managing various People Services programs within QTS. Your main responsibility will be to oversee our headcount planning processes across QTS, in partnership with internal stakeholders. Additionally, you will take information gathered during headcount planning and ensure we have adequate location strategies and space available as our company continues to grow. Major responsibilities include program development, stakeholder collaboration, and ensuring alignment with organizational goals. This role will lead project teams, monitor budgets, and assess program effectiveness. You will collaborate with other departments to ensure alignment of programs with overall business objectives and fosters a positive work culture and employee engagement.

What You Will Do:

Develop processes to support the execution of the headcount planning process across QTS

Track, monitor, and strategize around current office space availability and develop solutions to opportunities

Develop and implement other program strategies aligned with QTS and People Services goals.

Lead, influence, and participate in cross-functional teams to achieve program objectives.

Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently.

Communicate effectively with stakeholders, providing updates and addressing concerns.

Identify risks and participate in resolution planning to ensure successful program delivery.

Develop and maintain timelines, ensuring programs are delivered on schedule.

Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives.

Surface challenges and recommend resolutions to issues that may arise during the programs life cycle.

Prepare and present regular reports to leadership on program progress and key performance indicators.

Navigate changes and adapt strategies based on evolving circumstances or feedback.

What You Need to be Successful:

Three or more years of program management experience

Experience presenting to senior level leadership

Experience in tracking budgets associated with programs

Strong analytical skills to assess program effectiveness and make data-driven decisions

A bachelor’s degree in human resources, business administration or a related field

The Perks (and these are just a few!):

QRest Sabbatical

Employee Stock Purchase

QTS scholarship for dependents

Eagle Club award trip eligibility

Paid volunteer days

Tuition assistance, parental leave and military leave assistance

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA (Health Savings Account) accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonuseligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The “Know Your Rights” Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35 data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.

At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.

We are powered by people.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting

Every employee is bonus or commission eligible

Generous PTO Accrual plus additional Paid Volunteer Days

Paid Holidays Annually/Holiday compensation when worked

Pet and Legal Insurance

Q-Rest Sabbatical Program

Q-Anniversary Service Award Program

Parental Leave for primary and secondary caregivers

Military Benefits Package

QTS Charitable Matching Gift Program

QTS Scholarship for Employee Dependents

QTS Crisis Fund

Wellness Program

Tuition Reimbursement Program