Team Member

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| Job Description | |
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| | – Customer service:Greeting |
| | customers, taking orders, and |
| | processing payments |
| | – Food preparation:Preparing |
| | and packaging food and drinks |
| | – Cleaning:Keeping the |
| | restaurant clean, including |
| | the dining room, restroom, |
| | and exterior |
| | – Safety:Maintaining health and |
| | safety standards, and |
| | reporting hazards to the |
| | manager |
| | – Inventory:Unloading and |
| | stocking inventory |
| | – Other duties:Assisting in the |
| | kitchen, operating fryers and |
| | microwaves, and transferring |
| | supplies |
| | |
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| | SUMMARY |
| | |
| | The Team Member position |
| | is responsible for providing exc |
| | eptional guest service and suppor |
| | t, while working closely with the |
| | Restaurant Managers and other Te |
| | am Members to maintain operationa |
| | l standards and procedures. This |
| | position operates under the direc |
| | tion of the General Manager, Assi |
| | stant Managers, and Shift Coordin |
| | ators. This position has direct i |
| | nteractions with Guests and membe |
| | rs of the field operations team. |
| | |
| | RESPONSIBILITIES |
| | |
| | Greets guest |
| | s with a smile, receives orders, |
| | processes payments, and responds |
| | appropriately to customer issues |
| | |
| | Operates cash register |
| | or point of sale devices, as nee |
| | ded, and uses value-added suggest |
| | ive-selling techniques to generat |
| | e additional sales opportunities |
| | |
| | Verifies |
| | the accuracy of guests orders |
| | |
| | Prepares and |
| | packages food and drink products |
| | |
| | Cl |
| | eans kitchen area, counters, food |
| | preparation areas, and utensils |
| | |
| | Cleans dining room |
| | , restrooms and exterior grounds |
| | |
| | Maintains health an |
| | d safety standards in work areas |
| | |
| | Unloads and |
| | stocks inventory items as needed |
| | |
| | Perfor |
| | ms duties at multiple workstation |
| | s (e.g., front counter, Drive-Thr |
| | u, prep boards, expediter, etc.) |
| | |
| | Prompt and regul |
| | ar attendance on assigned shifts |
| | |
| | Works to resolve issues |
| | that may arise in the restaurant |
| | |
| | Learns t |
| | eam effectiveness skills; works w |
| | ith others to achieve team goals |
| | |
| | Responds to guests needs in |
| | a professional and polite manner |
| | |
| | Comm |
| | unicates in a positive manner wit |
| | h customers, peers, and managers |
| | |
| | QUALIFICATIONS: |
|