Field Service Technician

Job Description

Who We Are

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com (https://urldefense.com/v3/http:/www.vivint.com;!!BJC6uDBu-zY!NC1I2-GrhnIfpMmknOyEsrTNlK1jc46nNZM-nqSUzWJfuAxK7opz5sf8nU7187pUMbDNykdv7gh7l4WJ1H3HsnFbE$) . Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.

We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales .

Why Join Our Technician Team ?

Competitive hourly base plus uncapped commission

Comprehensive paid training & Ongoing coaching and support

Company take-home vehicle and gas card

Cell phone and work tablet

We provide all tools necessary to perform the job – Well ship everything to you directly !

4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments !

Why Join Vivint ?

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Career development and leadership opportunities

Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind .

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you !

Exceptional customer service skills

Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience

Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician

Clean driving record and valid license

Someone who thrives in a team environment as well as independently

Physical demands of the job:

Lift and carry up to 45 lbs.

Climb ladders up to 14 feet

Work in attics and other limited-space areas

Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers .

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.31 in our lowest geographic market up to $24.59 in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Here are some total rewards which, depending on the position, may be offered:

Paid holidays and flexible paid time away

Employee/Friends/Family Discounts

Medical/dental/vision/life coverage & 24/7 Medical Hotline

401(k) Employer Match

Employee Resource Groups

If you are an active Vivint employee, please apply through Workday by searching “Find Jobs”.

Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.