Training Specilist

Partners with management, Gas and Electric Operations, and subject matter experts SMEs to ensure the technical training curriculums full compliance with all Company, state, and federal rules and regulations OSHA, Operations and Maintenance Procedures

Regularly interprets operating procedures and incorporates them into technical training curriculum and programs in partnership with SMEs

Consults with managers, SMEs, and learners to identify training needs and then builds quality, measurable learning objectives to eliminate or mitigate gaps

Develops, implements and delivers training programs for various levels of employees across the organization that align with our company strategy and development initiatives

Develops technical training materials e.g. course agendas, instructor and participant guides, learning aids, etc.

Coordinates, monitors, tracks, assigns, schedules and maintains Company and regulatory compliance training records

Evaluates training program effectiveness through assessments, surveys, and feedback

Develops and monitors spending against the departmental budget

Maintains knowledge of the latest trends in training and development

Represents the Company as a member of committees such as the Northeast Gas Association Training and Operator Qualification Committee and shares knowledge with team members

Performs other related duties as required

Provides storm emergency response support

What does it take to be a Training Specialist?

Required

Bachelors degree in Business, Organizational Development, Human Resources, Communications or a relevant field. In lieu of a bachelors degree, an associates degree in the aforementioned fields and at least 3 years of related experience in training, employee development, utility operations or similar. In lieu of a degree, a high school diploma or equivalency degree and at least 5 years of related experience in training, employee development, utility operations or similar.

Proficiency in Microsoft Office Suite and the ability to learn new software programs quickly

Experience with and/or the ability to learn a variety of multimedia training platforms and methods e.g. Captivate, Articulate, etc.

Strong presentation and facilitation skills, excellent written and verbal communication skills

Ability to quickly synthesize and create course content based on input from subject matter experts, general business periodicals, technical procedures, and governmental regulations

Ability to handle sensitive and or confidential documents and information with care

Ability to design and implement effective training and development programs

Ability to evaluate and research training options and alternatives

Valid drivers license

Preferred:

Experience in Energy & Utilities or services industry; strong knowledge and experience in regulatory and compliance requirements

Experience using a Learning Management System LMS to coordinate, track, and report on employee training

Knowledge of and experience with Gas Operator Qualifications

Applications will be accepted until October 16, 2024.