Executive Assistant II, Product

Location:
127 Public Square – Cleveland, Ohio 44114
ABOUT THE JOB (JOB BRIEF)
Provides executive administrative support to Product Leaders; performing diversified administrative and clerical duties as assigned. Often exposed to sensitive or confidential information, the Executive Assistantmanages the day-to-day administrative operations, schedules meetings, communicates with internal and external stakeholders and composes written communications and presentations.
ESSENTIAL JOB FUNCTIONS
Provides diversified administrative support to the leader including scheduling, travel arrangements, and coordination of meetings.
Serves as a liaison to internal and external stakeholders and interacts with the most senior leaders in the market.
Prepares confidential and sensitive documentation and correspondence which may be distributed to various internal and external stakeholders.
Prepares presentations within PowerPoint while sourcing information from other systems and/or databases (i.e. Excel, Word, etc.). Edits and proofreads complex documents for accuracy.
Effectively formats and manipulates data within Excel while creating and using a variety of formulas.
Schedules appointments, answers phone calls and provides information to callers; composes and types correspondence; reads and routes incoming emails and other forms of communication.
Maintains frequently changing calendar(s) and extensive contact lists.
Consistently follows through on deadlines and projects, taking initiative on all work requests, providing status updates to managers and team as needed.
Proactively anticipates needs and issues; recommends and takes action to proactively resolve challenges.
Performs other duties and responsibilities as assigned.
REQUIRED QUALIFICATIONS
Undergraduate degree in Business related field or equivalent experience
5 or more years of experience working with senior executives
Strong working knowledge of Word, Excel, PowerPoint, Outlook
Demonstrated problem solving, relationship-building and interpersonal skills
Strong verbal and written communication skills and ability to work in a team environment
Excellent attention to detail, organization and accuracy of work
With direction, solves problems and anticipates needs
Proven problem-solving skills with the ability to prioritize in fast-paced, high-pressure environment
Demonstrated personal leadership
Handles confidential information with discretion
Business Acumen: Demonstrates a business minded focus. Understanding how Key and its business units operate. Is aware of his/her contributions and how they impact the business and/or organization at an enterprise level.
Relationship Builder: Relates well to all kinds of people, up, down and sideways, inside and outside the organization: builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Client Sensitivity: Seeking deep insight into client issues and working to develop client-focused solutions that provide value beyond expectations. Showing a thorough and unique understanding of client needs, and gaining the reputation as trusted advisor and partner with clients (both internally and externally). Handles confidential information with discretion.
Organizing: Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
Location: 3 days in office, 127 Public Square