Key Account Manager

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12248059

ABOUT THE JOB

We are seeking a highly motivated and experienced individual to join our
team as a Key Account Manager based out of Chicago, Illinois, Detroit,
Michigan or Newark, New Jersey.

They will be responsible for maintaining and expanding customer
relationships. They will also develop and execute strategic account
plans to drive growth and maximize revenue from key accounts.

WHERE YOULL CREATE THE MOST IMPACT

– Develop and maintain strategic long-term trusting relationships with
customers to accomplish organic growth and long-term company
objectives

– Acquire a thorough understanding of key customer needs and
requirements

– Expand the relationships with existing customers by continuously
proposing solutions that meet their objectives

– Ensure the correct products and services are delivered to customers
in a timely manner

– Serve as the link of communication between key customers and
internal teams to ensure product and service delivery meets quality
standards.

– Oversee a detailed record of client invoicing, to include invoice
dates, confirmations, payment dates, methods, and statuses.

– Resolve any issues and problems faced by customers and deal with
complaints to maintain trust

– Play an integral part in generating new sales that will turn into
long-lasting relationships

– Prepare regular reports of progress and forecasts to internal and
external stakeholders using key account metrics.

THE IDEAL CANDIDATE

Bachelors degree in related field preferred

– Proven experience as key account manager

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– Experience in sales and providing solutions based on customer needs

– Strong communication and interpersonal skills with aptitude in
building relationships with professionals of all organizational
levels

– Excellent organizational skills

– Effective problem-solving skills

– Strong negotiation and leadership skills

– Ability to handle multiple customer accounts

WHY TCR AMERICAS?

Part of a solid and growing international group

A company with short decision lines where our employees are central to
the success of the company

An environment where you can develop and grow

A competitive hourly salary, depending on experience

Multiple employee benefits:

o Medical Health Insurance

o Vision Insurance

o Dental Insurance

o ST & LT disability insurance

o Life Insurance

o 401k plan after 30 days

o PTO increasing up to 20 days

o Paid sickness per annum

o Provision of all PPE

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Professional development assistance

Vision insurance

Schedule:

Day shift