Safety Consultant (Transportation) – R_284475-6153

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12244427 About Marsh
McLennan Agency Midwest

Marsh McLennan Agencys Midwest Region is a full-service brokerage
providing business insurance, employee benefits, private client
insurance, and retirement services to businesses and individuals across
the country. MMA Midwest is consistently recognized as a top workplace,
attracting and retaining its insurance talent by rewarding expertise and
investing in career development. Colleagues enjoy an award-winning
culture that fosters a highly productive and results-driven working
environment.

The Safety Consultant applies their risk management expertise to promote
and improve clients safety culture through on-site safety inspections,
written safety programs and safety training presentations. They work
directly with clients to assess and mitigate their safety risks and
exposure through preventative, proactive policies and procedures

Safety

– Provides safety consultation for assigned clients
– Conducts on-site safety inspections at various client locations
– Conducts periodic safety training in areas of proficiency as
requested by clients and producers
– Prepares and submits activity reports in agency management system
– Assists with OSHA compliance
– Updates and informs production team with timely information
regarding client service
– Attends risk management, quality MMA Midwest and safety meetings
– Reviews and develops written safety programs for various operations
related to client
– Provides risk management services and marketing information to
potential and current clients
– Executes proposals for assigned clients for safety services to
assist with achieving department revenue goals
– Provides services that are credibly calculated to increase client
value

Execution of Client Service

– Works with Producer and/or Account Executives, service team,
carriers and other internal departments to plan, execute and track
customized service strategy for each client, designed to create
measurable value and efficiencies in their businesses
– Advises the creation of proposals to support clients in making
decisions about safety services
– Builds personalized client relationships through demonstrated
ownership of the service plan and multiple channels of communication
such as phone, email and in-person meetings
– Consults with and enacts client decisions on access to portal by
their staff
– Leverages insurance knowledge and communication skills to explain
coverage terms and other items to clients as needed
– Works with internal departments to ensure cohesiveness and
timeliness of service execution and creates report of service plan
execution through commitment report
– Takes an enterprise-wide approach to client service by collaborating
with other service teams to create a cohesive client service
experience
– Manages time effectively to prioritize workload, client service
requests and service parameters on business processes
– Proactively communicates with clients regarding safety related
matters and communicates important issues back to Producers and/or
Account Executives

Data and Process Integrity

– Consistently follows service workflows and appropriately engages
internal resources such as process support team, procedure manuals
and reporting tools to ensure efficiency and accuracy of execution
– Accurately maintains complete client files including clear
documentation of account detail in agency management systems
including activities and attachments
– Achieves desired levels of data completeness and process integrity
by consistently meeting activity timelines, quality metrics and
goals

Peer Relation hips

– Provides updates and communicates issues to service team regarding
account renewals, service needs and service platform
– Assists with requests from other Safety team members as needed
– Communicates effectively with team members and provides timely and
complete information to allow them to establish positive client
relationships and efficiently manage their processes and workload
– Develops successful and effective working relationships with
Producers, Account Executives, service team members, managers,
carriers and members of other departments

Required

– Proficient in Microsoft Office Suite
– Ability to travel 75% of the time
– Home office work area and high-speed internet capability
– Strong written and oral communication skills
– Strong presentation skills

Preferred

2 years of safety related experience

BS in Occupational Safety, Industrial Technology or related discipline

ARM, ASP or CSP designations or working towards the same

Risk control experience specific to fleet, t