Program Assistant

Summary Securing Travel, Protecting People – At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting Americas transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities This Program Assistant position is located in the Baltimore Field Office, Law Enforcement/Federal Air Marshal Service (LE/FAMS), Transportation Security Administration (TSA), Department of Homeland Security (DHS). If selected for this position, you will serve as a Program Assistant and Point of Contact (POC) responsible for providing overall operational support on general administrative and program issues regarding policies, procedures, and requirements governing office operations. Duties include, but are not limited to: Provides general support to the Administrative Unit. Performs data entry where appropriate with a high level of accuracy, and little or no supervision. Initiating personnel actions for employee awards, promotions, reassignments, demotions, etc. Maintains a purchase card for supplies, materials, professional development classes, etc. Assisting with the budget by running reports from financial system and updating a record keeping workbook. Processes time and attendance for the field office by entering leave and payroll data into the time and attendance database. Serves as a custodian for the field office government vehicles; tracks information, log-in books, and vehicle maintenance; tracks/managing government fleet credit card. Serves as Workers Compensation Coordinator (WCC); uploads and maintains claim records, etc. with the Department of Labor/Office of Workers Compensation. Serves as the travel regulations and policies POC; verifies and certifies all travel authorizations and vouchers in the government travel system, ensures that all travelers get reimbursed; and handles all travel arrangements for the Supervisory Air Marshal in Charge (SAC). Maintains files, records, schedules and calendars for assigned squads within the field office such as Employee Performance Files (EPFs), administrative files, and physical/stress exams; recording TSA Online Learning Center training courses, etc. Updates specific squad rosters, and other FAM contact information. The major duties described above reflect the full performance level of this position. Typically, the lower pay bands (D and E Bands) perform the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex. Requirements Conditions of Employment You must possess U.S. Citizenship or be a U.S. National. You must have reached the minimum age (18) at the time of application. You must complete a favorable Background Investigation (BI). Selective Service registration is required. Must be able to obtain and maintain a Secret Clearance. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment. Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Qualifications To qualify at the SV-D Pay Band (equivalent to GS-3-6), you must meet one of the qualification requirements (A, B, OR C) outlined below: A. Experience: If you are qualifying based on experience, your application must clearly outline at least six months of progressively responsible general experience. General Experience is defined as clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Specialized experience is defined as: Experience filing and maintaining simple office records, compiling and tracking data, providing basic computer assistance, scheduling meetings, typing correspondences and providing standard information on administrative policies. OR B. Education: At least one full year of full-time academic study in an accredited business, secretarial or technical school, junior college, college or university. OR C. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for this position, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. Applicants who meet the qualifications listed above based on education or a combination of education and experience MUST provide proof of education such as a list of completed college courses or the date and school of degree including the number of semester or quarter hours or a transcript from an accredited college or university. The information must be provided as an attachment to the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. To qualify at the SV-E Pay Band (equivalent to GS-7/8), you must have one year of specialized experience at the SV-D Pay Band or GS-6 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience compiling, tracking and analyzing data, providing advanced computer assistance, scheduling meetings, preparing agendas and supplemental information, preparing written correspondence, providing standard information on administrative policies, maintaining records, monitoring metrics and obtaining and supplying readily available information to staff and superiors. To qualify at the SV-F Pay Band (equivalent to GS-9/10), you must have one year of specialized experience at the SV-E Pay Band or GS-8 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience performing a wide range of diverse administrative support assignments by assisting managers in compiling, tracking and analyzing data, providing advanced computer assistance, serving as a point of contact for travel and custodial issues, preparing correspondence and documents, maintaining records, monitoring metrics, researching files and records and assembling technical information. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. Education For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer “Competitive Status” that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position. DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence. More than one position may be filled from this announcement. If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement. DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select “Benefits.” Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location – 240 hours, foreign duty location – 360 hours, or TSES position – 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.