Dispatcher

Job Description:

We are seeking a highly organized and detail-oriented Dispatcher to join our team in Fort Wayne, IN. The ideal candidate will have a Bachelor’s Degree and be willing to work a rotating schedule that includes on-call duties. As a Dispatcher, you will be responsible for coordinating and managing the efficient dispatch of personnel and resources to ensure timely and effective service delivery.

Key Responsibilities:

Coordinate and dispatch personnel and resources based on service requests and operational needs.

Monitor and track the status of dispatched personnel and resources to ensure timely completion of tasks.

Communicate effectively with team members, clients, and other stakeholders to provide updates and resolve issues.

Maintain accurate records of dispatch activities, including logs, reports, and documentation.

Respond to emergency and non-emergency calls, providing appropriate assistance and support.

Utilize dispatch software and systems to manage and track dispatch operations.

Collaborate with other departments to ensure seamless service delivery and operational efficiency.

Adhere to company policies, procedures, and safety standards.

Qualifications:

Bachelor’s Degree or Associates Degree in technical field

Previous experience in dispatching or a related role is preferred.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Ability to work a rotating schedule, including on-call shifts.

Proficiency in using dispatch software and systems.

Ability to remain calm and composed in high-pressure situations.

Strong problem-solving skills and attention to detail.

Benefits:

Competitive salary and benefits package.

Opportunities for professional growth and development.

Supportive and collaborative work environment.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.