Intern Human Resources

Tasks

Develop and Maintain HR Compliance Knowledge

Begins to develop a current knowledge of HR Laws and Regulations.

Keeps abreast of new developments in the HR field.

Develops a working knowledge of HR information databases and searchable resources.

Keeps abreast of Document retention requirements; Organization of personnel files; I-9s

HR administration

Track progress, deadlines, and priorities of all projects

Prepare Word, Excel and PowerPoint documents

Proofread HR documents including audits, all-employee communications, and handbooks.

Refill paper in printer, and copier. Refill any supplies; organize files

Assist with Payroll and SUB pay process

Manage Customer Satisfaction

Maintain a satisfied level of customer service with customers both internal and external.

Properly handle employee requests through responsiveness, follow-up, and escalation.

Teamwork

Work proactively with other team members.

Prioritize activities for the best interest of the team when working on joint projects.

Handle requests and deliver quality solutions if able, or escalate the request to a more senior team member

Openly share new ideas and information with other team members.

Keep HR team apprised to avoid surprises and disappointed employees

Qualifications, Skills and Abilities

High School Degree

Currently College Sophomore – Senior pursuing Bachelors degree in Human Resources, Organizational Development or related field

Ability to maintain confidentiality

Able to effectively communicate across all levels of the organization

Strong customer service skills

Problem solving capabilities

Ability to correctly make decisions involving employee issues/ problems including when to escalate to a more senior department member

Exceptional written and oral communication skills

Exceptional organizational and planning skills

Detail oriented

Proficient in Word, Excel, PowerPoint, and e-mail

Internal Use Only: Indirect Hourly

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