Medical Assistant Registration Coordinator

All the benefits and perks you need for you and your family:

· Benefits from Day One for FT/PT positions

· Paid Days Off from Day One for FT/PT positions

· Student Loan Repayment Program for FT/PT positions

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

· Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time, 40 hours/week

Shift : Monday – Friday 8:30am – 5:00pm

Location: AdventHealth Bolingbrook Bariatric Outpatient Office

The role you’ll contribute:

Reporting to the Practice Manager and under the supervision of the Providers, the Medical Assistant/Patient Registration Coordinator is accountable for the patients first impression of the organization in addition for their care as they perform a wide variety of patient care activities including patient registration and clinical duties.

The value you’ll bring to the team:

· Drives customer service initiatives by creating and owning the patient experience

· Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously

· Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration

· Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel

· Obtains client information for workers comp and corporate accounts, and verifies authorization and service(s) requested

· Verifies insurance eligibility and determines accurate up-front collection amount

· Performs properly and legibly documents and reports all procedures and assessments in accordance with department policy.

· Utilizing age-specific guidelines, assesses patient during clinical check-in, documents pertinent medical information and vital signs. Assesses for signs of abuse or neglect.

· Performs and administers treatments, medications and any follow-up assessments ordered by the provider, verifying as needed. Responds appropriately in clinical emergencies and triage situations

· Performs diagnostic and occupational medicine testing to include, but not limited to, EKG, spirometry, audiometry, titmus and pulse oximetry. Completes forensic testing collections in accordance with Department of Transportation (DOT) and Florida Drug Free Workplace Guidelines. This may include urine drug screens, blood/breath alcohol testing, oral fluids and hair testing.

· Appropriately complete check-out duties and relays instructions/care to the patient or family

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS REQUIRED:

· Comprehensive knowledge of general medical assistant practices

· Ability to operate office technology and strong proficiency with computer applications

· Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds

· Ability to multi-task efficiently in a fast pace, high patient volume environment

EDUCATION AND EXPERIENCE REQUIRED:

· High school diploma or equivalent

· 1 year of related work experience OR Graduate of an accredited Medical Assistant program with completion of externship OR 6 months relevant experience within an AdventHealth facility

EXPERIENCE PREFERRED:

· Previous MA experience

· Previous urgent care / ED experience

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

1) CPR Certification – BLS American Heart Association issued

2) Must be currently certified and maintain certification by one of the following :

· American Association of Medical Assistants (“AAMA”), American Medical Certification Association (“AMCA”), American Medical Technologists (“AMT”), National Association for Health Professionals (“NAHP”), National Center for Competency Testing (“NCCT”), National Health Career Association (“NHA”), American Allied Health (“AAH”), Certified Clinical Medical Assistant from National Performance Specialists (NPS) or National Certification Medical Association (“NCMA”)

· Applicable State Paramedic License

3) Continued maintenance of BAT certification after hire

4) Continued maintenance of Drug Screen Certification after hire

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Care

Organization: UChicago Medicine AdventHealth Bolingbrook

Schedule: Full-time

Shift: 1 – Day

Req ID: 24035398

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.