Admissions Specialist – Collections Full Time Days

Admissions Specialist – Collections Full Time Days

We’re looking for qualified Admissions Specialists like you to join our Texas Health family.

Work location: Texas Health Southlake – 1545 E Southlake Blvd, Southlake, TX 76092

Work hours: Full Time, 40 hours weekly, Monday-Friday 8am-4:30pm

Training: Must be able to attend training at the Texas Health Resources corporate office located in Arlington during the first week of hire.

Admissions Department Highlights:

Compassionately registers/checks patients in for whatever care theyre receiving

Provides information, when needed, related to their personal rights as a patient

Serves as the first face people see when they walk in the door

Here’s What You Need:

· High School Diploma or Equivalent is required

· 1 year of relevant customer service experience required

· 2 years of professional office/healthcare experience preferred

What You Will Do:

Providing an excellent patient healthcare experience at each Texas Health site, this candidate will obtain and verify demographics, review insurance benefits, prepare cost estimates, collect coins/copays, complete MSPQ as needed and accomplish patient education, regulatory requirements and all duties set forth in Patient Access Services. Proficient in all assigned Patient Access areas, cross trained in multiple workflows and extensive customer service.

Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

Excellent data entry, numeric, typing and computer navigational skills, with attention to details.

Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.

Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.

Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life-or-death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.

Additional perks of being a Texas Health employee:

· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

· A supportive team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Southlake is a multi-specialty surgical hospital located across the street from Southlake Town Square. Bringing the 84-year history of Harris Methodist Hospitals to the Southlake community, our team is committed to our patients, our community, and our employees.

Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.