Executive Housekeeper

Description:

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

The budgeted range for this position starts at $83,600. Actual pay will be commensurate with experience.

Duties include:

Responsible for short and long term planning and the management of the hotel’s Housekeeping operations

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

Solid understanding of housekeeping and laundry supplies and pars

Teach employees importance of, and how to greet guests and courteously solve guest requests

See that inspection program is consistently maintained

Assure all safety and security policies and procedures are followed

Work closely with all other Departments

Inspect some rooms daily

Experience purchasing linens and housekeeping supplies

Current on latest housekeeping and laundry technology

Work closely with vendors to assure proper pricing, delivery, and maintenance

Experience teaching, supervising, and mentoring multilingual and multicultural staff

Ensure OSHA and ADA policies are adhered to

Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

Insures proper staffing levels for customer service goals

Coach and counsel employees to reflect Hyatt service standards and procedures

Why Work at Hyatt?

Enjoy free meals in our colleague cafeteria for every shift worked

Free parking on-site

1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year

Discounted & Complimentary hotel room nights

Medical, Dental, Vision Insurance – (Full-Time colleagues)

Flexible Spending Account (Full-Time colleagues)

Retirement Savings Plan

Basic Life Insurance

PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)

Opportunities to work around the world with Hyatt Hotels and Resorts

End of Season Ski Pass Bonus

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications:

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).

With opening hotels, previous hotel pre-opening experience preferred

Service oriented style with professional presentations skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-CO-Vail

Organization: Grand Hyatt Vail

Pay Basis: Yearly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: VAI001291

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.