Premium Clubs Manager – SoFi Stadium
Legends Hospitality
Description
LEGENDS Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. Its our expertise that makes up Legends. We know what its like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations. THE ROLE This individual will be responsible for effectively and profitably managing and directing the day to day aspects of all warehouse operations. ESSENTIAL FUNCTIONS• Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members.• Greet and welcome members and guests and highlight upcoming events and specials.• Coordinating menus, developing wine lists, handling guest relations and monitor adherence to quality assurance standards.• Conducting meetings to update staff on daily goals & objectives.• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.• Maintain costs as it pertains to labor and operating supplies and work within budgeted guidelines.• Assist the Director of Premium Services with the preparation of the annual fiscal budget and business plan for the upcoming season.• Assist in the preparation of the departmental midyear and end of the year reports • Ensure in conjunction with the Culinary Management staff that all restaurant equipment is in proper operational condition and is cleaned on a regular basis.• Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards. • Perform other related duties, tasks and responsibilities as required.QUALIFICATIONS• College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative• Have a minimum of 3 years of hospitality experience in a fine dining restaurant • Proficient in the following dimensions of restaurant functions: food planning and preparation, inventory management, sanitation, service standards, staffing and employee management, payroll and financial reporting• Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. Ability to multitask and delegate duties when necessary.• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. • Ability to read, speak and write English language in order to interact with staff and guests, additional language skills would be a distinct advantage and benefit• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential• Must have excellent knowledge of food and beverage preparations, service standards, guest relations and etiquette• Ability to think on your feet and under pressure while maintaining a positive outlook and attention to detail• Must be punctual and dependable • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.• Knowledge of the appropriate table settings and service ware.• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. • Customer service oriented with the ability to interact with all levels of management • Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.• Must be able to work in a team environment.• Knowledge of accounting policy and procedures and POS Systems is required.• Proficiency in Microsoft Word, Excel, and PowerPoint.
COMPENSATION
Salary Range: $75,000-$80,000
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Qualifications
Behaviors
Required
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Education
Preferred
Bachelors or better
High School or better
Licenses & Certifications
Required
Alcohol Awareness
ServSafe Mgr Crtifiction