Bingo Clerk

Purpose: Responsible for providing superior customer satisfaction and product sales in Bingo.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer all customer questions about game patterns, rules, special upcoming events, coupons, etc.
Verify winners and prepare required receipts and documentation.
Ensure that assigned section is clean and ready prior to each session. Pick up and bag all trash for maintenance crew to collect at the end of each session.
Support customers by providing information, materials, programs, caller choice games or assistance.
Resolve customer complaints.
Monitor play for rule infractions.
Sell Bingo Packets and special games on the floor.
Balance sales and cash at the end of each shift.
Ensure compliance with all Human Resource policies and procedures, promote an environment that treats all people with respect and prohibits discrimination and harassment of any kind.
Ensure that all safety, health, and environmental policies, procedures, and regulations are followed.
High school diploma or general education degree (GED) required.
Knowledge of Bingo House rules and regulations.
Ability to handle and count money / make change.
Minimum 3 – 6 months customer service experience.
Any other duties as assigned.