Opertations Manager

The Operations Manager is responsible for leading Shepley?s operations
team by providing guidance, training & mentorship, setting operational
goals, & maintaining accountability. This position oversees daily
operations, deliveries, & special projects. The Operations Manager
demonstrates a superior level of leadership & collaborates with the
Senior Leadership team to help achieve organizational goals. Position
Responsibilities: Responsibilities include the following, but are not
limited to: Operational Goals & Strategy (40%) Provide vision & strategy
around company-wide operations. Create operational goals in
collaboration with senior leadership. Track & analyze data needed to
establish goals & plan effectively. Provide regular updates regarding
overall operational productivity & efficiency (OTIF, turnaround time,
errors?). Evaluate operational procedures on a regular basis with a
focus on continuous improvement. Work closely with the Sales Manager to
ensure customers & sales staff are well supported. Develop relationships
with our customer base to ensure customer satisfaction. Be familiar with
our customers? work & our market. Work with Inventory Control to ensure
correct inventory, strategizing & implementing systems & safeguards to
reduce shrink. Work with purchasing department to ensure an open line of
communication on new product, product changes, & needs. Keep inventory
levels in line with seasonality & dem&. Work with the CFO to monitor
operating costs, budgets, & resources. Know our competitors & identify
opportunities to differentiate Shepley in the market. Maintain
familiarity with developments in our industry & equipment. Identify new
tools, resources, & technology to best support staff & desired
workflows. Responsible for safety initiatives & compliance with OSHA
regulations across all three branch locations. Be proficient in all
positions in the operation of the yard. Leadership & Development of
Operations Staff (40%) Lead & inspire a team of operations employees who
are knowledgeable, professional, & enthusiastic. Establish relationships
with employees by keeping them informed & by listening to their needs.
Responsible for overall supervision of employees in Dispatch, Millwork
Warehouse, Credits, Lumber Warehouse & Yard, & the Mechanic Shop in the
Hyannis location. Conduct annual performance reviews in support of
company culture. Manage schedules & coverage. Oversee all vacations &
scheduled time-off in operations. Manage overtime costs. Confirm the
department stays within the annual budget. Qualifications: Leadership:
Level 5 Leadership” – a combination of personal humility & ambition
that allows you to put the organization & others first. Demonstrate
genuine caring & empathy. Build loyalty by showing a service above
self-approach. Show humility & honesty. Take responsibility. Model the
leadership skills we ask of others. Have the emotional agility to fully
listen, to stay open, & to push credit out to others. Establish genuine
trust & confidence with your teams. Must support everyones
participation in vision, leadership & problem solving. Other: 5 – 8
years experience in operational leadership & people management –
preferably in the building supply industry but not required.
Demonstrated leadership skills. Excellent interpersonal & communication
skills (both written & verbal). Knowledge of operational best practices
& overall comfort with technology. Strong business aptitude & basic
business accounting. Excellent problem-solving skills & strategic
thinking. Familiarity with building material?s product & lumber &
construction preferred. High school diploma or equivalent. Valid
drivers license. See complete job description when appling.