Business Analytics Lead Analyst – Express Scripts – Remote

POSITION SUMMARY

This position will partner with operations leadership and teams in the visioning and design of analytic solutions to drive differentiated service, operational efficiency, and a positive client experience. The analyst will work to realize these solutions through data acquisition across a wide portfolio of source systems, data preparation, and data visualization, providing information that is both relevant and actionable. In addition, the position will support existing reports and tools and answer ad hoc inquiries as needed.

Essential Functions

Locate, extract, manipulate, and organize data from operational source systems in support of analytic tool development (SQL, Microsoft SSIS, Alteryx).

Partner with varying levels of operations leadership to understand challenges, goals, and pain points, designing analytic solutions to address them

Develop data visualizations that present information to PBM Services Operational teams and leadership that is both relevant and actionable

Enhance/troubleshoot existing reports, tools, and data feeds to support evolving business needs.

Present results and/or recommendations to key business stakeholders up to and including Senior Staff

Work collaboratively with colleagues to maximize value delivered through team activity.

Work with cross functional teams to develop sustained analytical solutions

Key Qualifications

High school diploma or GED; Bachelors degree preferred

At least 3 years relevant data management/reporting experience

Analytical and strategic thinking skills

SQL and Tableau experience required

Experience with data modeling and MS SSIS preferred

Proficiency with MS Excel, PowerPoint, Word

Strong organizational and customer service skills

Strong communication (oral and written), presentation, and meeting facilitation skills

Solution design and troubleshooting skills

Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines

Ability to handle/balance multiple projects or tasks at a time

Knowledge of PBM Industry and contact center operations preferred but not required

Rev: 10/07/2024

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 76,700 – 127,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner

consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.