Sr. Business Systems Implementation Analyst

NantHealth, Inc.

Reference #: R2444
Are you ready to link your passion with a purpose? At NantHealth, we build technology that simplifies healthcare. We manage the data and decisions that help the healthcare industry deliver better patient care.NantHealths products target specific pain points that inhibit healthcare from reaching its full potential. Our payer-provider collaboration solutions increase operational efficiency, unlock savings, and enhance communications. Our treatment plan validation capabilities help payers better manage costs for oncology and autoimmune conditions. Were seeking innovative thinkers who love doing meaningful work. If youre looking to bring your skills and expertise to a growing technology company, its time for you to join us!

To ensure we can provide the best in healthcare tech, we focus on building the best team. Through holding true to our core values – clarity, empathy, collaboration, integrity, a sense of community, and a pioneering approach – we are creating a vibrant culture where ideas can blossom, people can thrive, and success can flourish.

The Sr. Business Systems Implementation Analyst is responsible to gather functional requirements including workflows, use cases, business rules and document them in a structured manner.

Additional responsibilities include, but are not limited to:
Create new processes/ templates.
Work on complex solutions or products and challenging customer programs.
Negotiate alternative solutions with Customer and other aspects of a project that impacts schedule, end-users, or internal teams.
Conscience about pulling in SMEs to validate big picture and longer-term impact of a solution.
Frame up ideas for both customer and internal teams to easily consume.
Collaborate with other teams and ensure delivery on a joint timeline.
Proactively manage dependencies and raise risks as issues happen with other teams.
Establish strong working relationships with clients, clearly understanding their requirements.
Quickly understand new technologies and concepts and appropriately apply them to projects.
Undertake ad-hoc assignments as required to react quickly and positively to new or emergent situations.
Assess problem causes and implications, recommend solutions and costs, encourage shared problem solving, and demonstrate each of these, both internally and externally with clients.
Seek technical reviews, second opinions, advice, and coaching in critical areas.
Build relationship with client executives and internal stakeholders to manage escalations within the program.
Use a proactive rigorous risk identification and mitigation process on an ongoing basis.
Communicate challenges/ issues to clients by assessing causes and implication, recommends solutions, estimates costs, and encourages shared problem solving.
Communicates effectively to internal management.
Establish a consistent communication strategy with the client and defines the associated deliverables (e.g. functional/ technical specifications, testing plans, etc.).
Organize, assign, track and follow up on issues across multiple work streams, manages resources to meet established deadlines or escalates in a timely fashion.

Education & Experience Requirements:
Bachelors degree in Information Systems Technologies, Information Assurance, Electronics and Communication, or a related field
Five (5) years of experience in the job offered or as a Project Manager, ETL Datastage Developer, or a related occupation.

Additional Knowledge, Skills, and Abilities:
HIPAA X12 EDI messages or similar experience in data standards for data integration
Experience working with JSON or XML files
Experience working with Python, Postman, Swagger, GitHub, and WinSCP
Previous experience utilizing general database concepts and Integration methods (Real-Time and Batch)
Experience using JIRA or similar tools
Word, Visio, PowerPoint, Excel and SQL expertise
Data mapping
Familiarity working in an Agile environment
Possess s rong interpersonal skills such as team building, consensus building, and persuasiveness.
Remote work permitted. Approximately 5% domestic travel required, mainly to Northeast or Midwest U.S.

We value each of our employees total wellness. From robust medical, dental, and vision insurance, to financial planning assistance, to physical and mental wellness discounts, including an optional annual subscription to the Headspace app and unlimited access to our online learning platform, we understand that our company succeeds when our employees succeed as individuals.

Additional notable benefits include:
Paid Time Off (hourly) / Flex Time Off (salaried) programs for Full Time employees
Growth and Development opportunities
401(k), including a 3% company match
Paid Holidays
Paid Parental Leave, including a flexible return-to-work program
Employee Assistance Program
Discounts on popular cell phone plan providers
Life & Disability Insurance
Travel Assistance
Education Assistance Program
And much more!

NantHealth is a mandatory vaccination employer in the US and Canada for COVID-19 and its variants. At NantHealth the health and safety of our employees and their families is our top priority. In line with our corporate core value of community, doing our part to ensure our workplace is fully vaccinated is a pioneering step we can take to help stop the spread of COVID-19.The Company requires that its employees in the US and Canada be fully vaccinated, and proof of vaccination will be required prior to start.If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date. If you require a medical or religious accommodation, we will engage in the interactive process with you.

NantHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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