Manager, Accounts Receivable

The AR Manager will oversee the day-to-day operations of the Accounts Receivable team, from billing to collections, to ensure team employees are working efficiently towards team goals. The AR Manager will be responsible for learning the processes and become a SME in order to assist in business process reengineering of the AR processes. They will be responsible for ensuring all billing is completed accurately and timely by the AR team as well as drive the acceleration of collections so that aged receivables are kept to a minimum. The AR Manager will be responsible for mentoring and developing the team’s skill set, assist the team with problem solving, and develop and maintain efficient SOPs for each process within the AR function.

Duties:

Supervise, motivate, and mentor the AR Team

Ensure team is following all SOPs and policies, including but not limited to reviewing all documentation supporting a sales order, reviewing sales contracts and customer POs, verifying tracking information, verifying correct charges for sales tax, freight, or other misc. charges

Develop new SOPs for added billing processes as the business continues to grow and lines of business evolve and ensure they are in place and functioning as written

Identify, Develop, Document, Implement, and Manage areas of process improvement

Manage internal controls and procedures to ensure effectiveness and compliance in conjunction with the Company’s overall strategy.

Own and improve the RMA process to ensure the subledgers accurately reflect valid and open receivables.

Monitor the performance of the AR team, including reviewing various metrics of performance to continue to drive improvements within the team.

Ensure the team adheres to the published monthly close schedule.

Follow-up with sales and/or associates for timely invoicing

Run various reports to provide to Senior Leadership related to billing details, A/R Aging, and notes around collection efforts

Monitor aged customer credits

Lead the year end audit related to the Accounts Receivable processes and manage the information requests from the auditors for sales invoices, supporting documentation, etc.

Maintain relations with customers and solve pay issues

Follow-up on receiving reports and invoice issues

Review Month End reconciliation reports and journal entries

Process complicated invoicing situations as needed

Other business duties assigned

Minimum Education/Certification/Experience Requirements:

10 years’ relative experience in AR billing and collections, with a strong focus on Government invoicing and Sales & Use Tax, with a deep understanding of the end-to-end AR process

At least 8 years experience in managing a large team, preferably in AR/Collections, including supervising, mentoring and motivating a team

Prior business reengineering experience, preferably 5 years in the accounting arena and in government contracting.

Preferred Education/Certification/Experience:

Working knowledge of all aspects of Navision related to position

Working knowledge of Deltek Costpoint, Autotask and Logisense

Excellent knowledge of: Microsoft Outlook / Office (Excel, Word), especially Excel (must be expert

Knowledge, Skills and Abilities:

Strong leadership skills and ability to manage and mentor a team

The understanding, knowledge and the reading of Customer Contracts for invoice processing and Payment Collection

The understanding and knowledge of Customer related websites for invoice submissions

Excellent written, verbal and communication skills

Strong organizational and prioritization skills

Ability to multi-task and maintain accuracy under a heavy workload

Excellent interpersonal skills with ability to work well on a team

Essential Elements (Mental; Physical; Equipment used):

Ability to attend work for all regularly scheduled hours. Ability to work extended hours as necessary, particularly during “busy season” – September 1st extending into December/January. It is anticipated the Accounts Receivable Manager will follow a timely process of helping to collect outstanding payments owed to Red River. This is important in providing the high quality of customer service expected from this position.

Desk Position : This position is an office position that requires remaining in a stationary position for multiple hours throughout the work day.

Office or Remote Position : This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Basic Qualifications:

U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2023/12/Benefits-At-a-Glance-2024-1.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

We work with purpose, looking to disrupt the status quo in meaningful ways.

We act with integrity, showing respect for all and demonstrating our commitment to ethics

We value collaboration and work as a team to accomplish goals

We elevate creativity, and support curiosity to re-imagine the use of technology

We have a strong work ethic, and seek continuous improvement in all we do

We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

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https://redriver.com/wp-content/uploads/2023/08/CPRA-Notice-to-Employees-updated30.pdf

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