RM System Administrator Level 3

Jovian Concepts, Inc is looking to hire a Systems Administrator Level 3 for a great opportunity in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCAs will be accepted at this time.

The ideal candidate will have the following:

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

The Level 3 System Administrator (SA) shall possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

Analyze and resolve complex problems associated with server hardware, applications and software integration.

Strong Linux experience and Strong Windows experience

For Linux:

Must be DoD 8570.01-M certified

Familiar with STE/STN tools

Experience In:

Networking

OS: RHEL/CentOS

Automations (Ansible)

Virtualization (VMWare, KVM)

Requirements

An active and current TS/SCI Clearance with a Poly required. No CCAs will be accepted at this time.

15 years of experience as a SA in programs and contracts of similar scope, type, and complexity are required.

Bachelors degree in a technical discipline from an accredited college or university is required.

5 years of additional SA experience may be substituted for a bachelors degree.