Admission and Marketing Coordinator – East Pavilion at Southampton Memorial Hospital

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Admission and Marketing Coordinator – East Pavilion at Southampton Memorial Hospital

Position Summary:

The primary purpose is to manage the customer flow, admissions process, and marketing program for the community. Responsibilities include guiding the marketing program which ensures strong customer, referral, and payer satisfaction, appropriate market penetration, positive public image, and maximization of community profitability and census goals.

Responsibilities:

Cultivating/Maintaining professional relationships in the local health care markets

Generate referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities and other community resources.

Coordinates tours, admissions, insurance verifications & pre-certs

Community outreach activities such as health fairs, wellness checks, and caregiver support groups

Regular marketing calls and visits will be made to referral sources to increase the number of referrals and admissions.

Facilitates admissions decisions and ensure a positive admission experience for customers and families.

Coordinates Discharge plans with physician, patient and 3rd party caregivers.

Extraordinary customer service to both external and internal customers. External customers would include referral sources, patients, and their families. Internal customers would include supervisors, clinical & non-clinical staff members, pharmacies, and suppliers.

Qualifications/Experience:

Minimum of one (1) year experience working in a SNF/LTC healthcare setting.

Must be organized and self-motivated with excellent customer service and public relations skills.

High school diploma or equivalent

Many of our opportunities reward your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com