Surgical Scheduler
Wheeling Hospital, Inc
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Performs a variety of administrative and clerical duties to manage surgical scheduling and coordinates any pre-admission testing done or ordered within the department.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1.High school graduate or equivalent.
2. State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV DHHR) regulated areas based on physical work location.
PREFERRED QUALIFICATIONS:
EXPERIENCE:
1. One (1) year medical office experience with scheduling responsibilities.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Establishes and monitors detailed calendar of each surgeon and uses this information in conjunction with OR schedule in order to proficiently schedule all cases in a timely fashion and provide best time utilization for surgeon.Continuously monitor and review length of specific procedure with specific surgeon to ensure optimal utilization of OR time.
2. If procedures are canceled, pulls future cases/appointments to keep procedure schedule full, requiring careful management and knowledge of internal staff schedules and preferences.Scheduler will be responsible for filling gaps with patients that only require procedure.
3. Assists in scheduling urgent and emergent surgeries.
4. Coordinates and schedules testing needed prior to surgery as may be required by the department.
5. Keeps up to date queue from tests ordered in EPIC by Physicians.Gathers ancillary testing forms received from Physicians when necessary.
6. Communicates information regarding impending surgery to patients and their families, within scope of knowledge of incumbent. Sends patient a letter (copies referring provider), with detailed instructions (required prescriptions if applicable), as well as appointment card.
7. Calls patients with appointment reminders. Intentions are to speak with the patient, and elicit a response on the intent of the patient to keep the appointment. Scheduler serves as a contact for future questions or concerns.
8. Confirms patient procedures within the Suite for Clinical staff.
9. Maintains inventory of patient instructions and educational materials as it relates to ancillary testing
10. Coordinates patient care with various clinics, pre-admission testing, and staff, within the Clinical Enterprise to… For full info follow application link.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)