Business Applications Analyst- Care Access – Support

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Serves as a principal role in designing, implementing and managing multiple departmental business systems for a centralized business function of UNC Health Care. Functions as primary liaison with managers, users, and information systems to facilitate resolution of systems and applications problems.

Responsibilities:

1. Conducts financial/operational analysis for departmental and institutional planning and process improvement. Identifies through data analysis, opportunities for improvement in business or application processing.

2. Documents detailed business processes and associated application processing. Assists in development of detailed specifications from which programs will be written.

3. Formulates/defines scope and objectives for multiple operational systems development and implementation. Collaborates with managers, information systems and finance in defining needs and implementing systems and interfaces. Devises or modifies procedures to solve application problems.

4. May supervise support staff who are responsible for single departmental systems or aspects of multiple systems. Provides guidance and expertise for problems referred from staff. Hires. evaluates, trains, counsels and disciplines staff

5. Oversees the definition, modification and maintenance of the configuration of multiple systems and applications to continually meet the operational requirements of the departments business function.

6. Provides business process and application support to users. Analyzes and interprets program or system problems and coordinates resolution. Communicates as necessary with vendors and Information Services to resolve problems.

7. Provides training for users, providing tips and techniques of using systems applications for desired results. Coordinates employee training for new system implementation. Assists with workflow modifications.

8. Represents department and participates in system wide initiatives to improve efficiency and reach institutional goals/objectives

Other Information

Other information:

Education Requirements:

● Bachelors degree in Business Administration, Information System Management, Math/Science or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

● No licensure or certification required.

Professional Experience Requirements:

● If a Bachelors degree: Three (3) years of progressively responsible experience working with information systems.

● If an Associates degree: Seven (7) years of progressively responsible experience working with information systems.

● If a High School diploma or GED: Eleven (11) years of progressively responsible experience working with information systems.

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access – Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $34.65 – $49.81 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants and employees religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.