Imaging Support Services Representative – Roper Hospital

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

35

Work Shift:

Days/Afternoons (United States of America)

Work Shift: Monday – Friday, 7:30am – 2:30pm

Location: Roper Hospital (Downtown Charleston), no floating

Previous experience in Radiology is preferred. Must be able to facilitate efficient workflow.

Job Summary : The Imaging Support Services Representative will greet/escort patients/visitors and accurately complete the check-in process. Assists radiologists/physicians, hospital/medical office personnel and patients in all areas whether in person or via the telephone. Obtains patient information for “quick registrations” and enters procedure order in radiology information system (RIS). This role works closely with physicians, managers, information systems and imaging informatics personnel to ensure proper utilization of the radiology related computer systems with emphasis on data entry accuracy as well as reproduction and transition of images in/out of PACS. Digitizes analog film to convert it to a digital image, and ensures efficient handling of radiology images and documents according to department standards. The Imaging Support Services Representative may be required to work in all imaging support staff areas to include, but not limited to, Patient Advocate Reception, Film Management, Reading Room, and Mammography.

Minimum Qualifications :

Education: Requires High school diploma or equivalent (GED).

Experience: At least 1 year of experience in a medical setting with knowledge of medical terminology and anatomy required. Familiarity with computer systems is a must; imaging information systems/PACS, highly preferred.

Licensure/Certification: Medical Terminology certificate desirable.

Primary Source Verification : N/A

Knowledge/Skills: Customer Service is essential to success in this position. Requires knowledge of medical terminology, anatomy, computer skills, communication techniques verbally and in writing, and various office procedures, systems and equipment to include printer/copier/scanner, fax and multi-line phone system. Strong interpersonal communication, and organizational skills. Must be able to multi-task efficiently with focus on time management skills. Requires the use of general office equipment including but not limited to computer,

Other: Requires a mature individual who projects a professional and business-like appearance. Must maintain strict confidentiality of work related and patient sensitive information. Ability to work/float to other locations as necessary. Conducts tasks in a manner to fulfill effective departmental and organizational business. Ability to work with limited supervision and with a group.

Contacts : Frequent personal contact with patients and family members, visitors, all hospital staff, physicians and physicians’ staff.

Work Demands/Environment :

Frequent standing, walking. Frequent lifting/moving patients. Intermittent lifting, moving or carrying, pushing or pulling, up to 50 lbs. Frequent use of finger/hand dexterity. Constant reaching with hands/arms. Frequent talking or hearing. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Frequent exposure to risk of radiation. Intermittent exposure to toxic or caustic chemicals. Intermittent exposure to risk of exposure to blood-borne pathogens. Quiet to moderate noise level in work area. Requires work under stressful conditions, deadlines. Must be able to work/alternate holidays. May be asked to work irregular days/hours based on the needs of the department

Roper St. Francis Healthcare is an equal opportunity employer.

Many of our opportunities reward your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

Benefits offerings vary according to employment status.

Department:

Radiology Services Ancillary – Imaging Nursing – Roper Hospital

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .