Front Desk Representative

AdventHealth

Front Desk Rep

Part Time

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time, M-F, 10:30am-5pm

Location: AdventHealth Daytona Beach

301 Memorial Medical Parkway Daytona Beach, FL 32117

The role you’ll contribute:

Performs Surgical Services clerical functions, which may include scheduling, order entry, filing, report printing, sorting and distribution. Greets patients at the surgical reception desk, notifies registration and Pre-op staff of patient’s arrival. Explains surgical patient flow to family members and answers question pertaining to the status of the surgical patient. Coordinates with staff as needed regarding patient status and delays. Answers telephones, transfers calls and relays messages as needed.

The value you’ll bring to the team:

· Performs surgical clerical functions, including scheduling, order entry, filing, report printing, sorting and distribution.

· Greets patients at the surgical reception desk, explaining surgical preparation procedures in ASU, Holding, Surgery and Recovery (PACU).

· Coordinates with staff as needed regarding patient status, delays and any scheduling or throughput issues.

· Answers telephones, transfers calls and relays messages as needed.

· Relays messages or information as needed.

· Prints, sorts, files, faxes and distributes to appropriate departments.

· Verifies patient’s appointment and surgery time in computer.

· Explains tracking board to patients and families as needed. Assists in relaying patient location information

· Maintains beverage area in a neat and orderly fashion

· Assists physicians, visitors and employees with location of patient’s families

· Monitors patient waiting area, checking on patients waiting or visitors needing attention.

Qualifications

The expertise and experiences you’ll need to succeed :

EDUCATION AND EXPERIENCE REQUIRED :

· High school diploma or equivalent required

· Knowledge of Medical Terminology is required

· Must be able to type and perform order entry on the hospital computer system

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Daytona Beach

Schedule: Part-time

Shift: 1 – Day

Req ID: 24035379

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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