Patient Access Rep – Insurance Verification

Employment Type:

Full time

Shift:

Description:

Work From Home – must be within driving distance of West Michigan.

Training Hours M-F 8-430pm for first 6 weeks.

Position Hours: M – Friday 8-430pm

Patient Access Rep

The Patient Access Representative obtains demographic, clinical, financial and insurance information in the process of appointment making for patient tests and procedures. Perform pre-registration activity and respond to real-time eligibility verification, including POS collection and running estimates. Incumbent provides instructions to the patient on test preparation; prints and mails patient itineraries if lead time is sufficient. Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders to ensure clinical documentation for care delivery.

Requirements

Must possess a working knowledge of medical terminology, and data entry skills (50-60 keystrokes per minutes)

High school diploma and/or associate degree or an equivalent combination of education and experience.

Past work experience of at least two (2) years within a physician office, hospital or clinic environment, performing patient scheduling activities is highly desired.

Excellent communication (verbal and written) and organizational abilities.

Excellent interpersonal skills are necessary in dealing with peers, internal, and external customers.

Accuracy, attentiveness to detail and time management skills are required.

To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write, and operate keyboard and telephone effectively.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

In return for your talents, we offer:

Competitive salary, paid time off, 403B retirement savings, and health, vision, dental benefits starting on Day 1- no waiting period

Colleague Referral Program to earn cash and prizes

Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

Trinity Health offers DailyPay – if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran