Field Service Technician

Job Title: Field Service Technician

Job Description

Our client is seeking a skilled and dedicated Field Service Technician to join their team in the Chicago OHare Greater Area, IL, USA. The ideal candidate will have robust experience in industrial machinery maintenance and repair, strong problem-solving skills, and a commitment to exceptional customer service. In this role, you will install, troubleshoot, repair, and maintain various industrial machinery at customer sites. This position involves extensive travel and requires the ability to work independently. Training will include field experience with a specialist and some time in the factory to enhance product knowledge.

Key Responsibilities:

– Install, maintain, and repair industrial machinery and equipment at customer locations.

– Troubleshoot and diagnose mechanical, electrical, hydraulic, and pneumatic issues, with support from a company specialist.

– Collaborate with customers to provide technical support, training, and guidance on equipment usage and maintenance.

– Provide feedback to the engineering team on recurring issues and suggest improvements to enhance equipment reliability.

– Ensure compliance with all safety protocols and company policies while on-site.

– Manage inventory of tools, parts, and supplies necessary for service tasks.

– Travel to various customer locations as needed.

Qualifications:

– Electrical Engineering/Technician, Field Service Engineer/Technician, Maintenance or In-House Service experience.

– Minimum of 5-7 years of experience as a Field Service Technician or in a similar role within the industrial machinery sector.

– Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.

– Proficient in reading and interpreting technical manuals, schematics, and blueprints.

Hard Skills

Mechanical troubleshooting

Electrical troubleshooting

Pneumatic troubleshooting

Hydraulic troubleshooting

Reading technical manuals

Interpreting schematics and blueprints

Installing and commissioning industrial equipment

Soft Skills

Problem-solving

Customer service

Technical support

Training and guidance

Communication

Time management

Attention to detail

Job Type

This is a Contract-to-Hire position with a duration of 12 Month(s).

Work Site

This is a hybrid position requiring some days on-site in Elk Grove Village, Illinois and some days remote.

Work Environment

This position involves extensive travel (80-90% of the time), including overnight stays and occasional weekends. When not traveling, the technician will support the local office near OHare. The role requires visiting various manufacturing facilities across multiple industries. Travel expenses, including meals up to $75/day, will be covered by the client. The candidate must have a valid drivers license, a clean driving record, and willingness to travel to Canada, Mexico, and Italy.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.