Customer Service Associate – CUSTO040171-7087

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12251078 Join our team and
live the Ollie-tude!: (Ollies Core Values)

– BE A TEAM PLAYER- Associates are expected to be supportive and
work together.

– BE CARING- How do I treat others with courtesy, dignity, and
respect?

– BE VALUE OBSESSED- Live the “good stuff cheap” mindset.

– BE COMMITTED- Operate with grit, passion, tenacity, and action.

– BE GROWING- How do we get better every day?

– BE REAL- Associates should be honest, transparent, genuine,
trustworthy, and sincere.

Ollies Associate Benefits:

– 20% employee discount
– Flexible Schedule
– Strong field sales career growth & talent development culture for
top performers.

The Customer Service Associate assists customers and helps to maintain
the store appearance. The Customer Service Associate is responsible for
all aspects of customer service, merchandising, and store maintenance
with an emphasis on accurate register operation & Ollies Army
proficiency.

Primary Responsibilities:

– Greet and acknowledge every customer with Ollies “Yes I Care, Yes
I Can” approach to build long term customer loyalty.
– Accurately and efficiently operate the register, approve refunds for
other associates, and assist with training new Sales Associates.
– Assist with receiving the truck, pricing items, merchandising
product, and recovering the store.
– Communicate customer needs to Team Leaders when necessary.
– Maintain the store appearance and complete any additional
responsibilities and/or duties as assigned

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Qualifications:

– High School diploma or equivalent preferred
– 6 months of prior retail experience preferred
– Ability to work evenings, weekends, and holidays on a regular basis
– A positive attitude and team player who wants to engage and serve
customers

Physical Requirements:

– Ability to lift and carry up to 50 pounds.
– Ability to push and pull up to 35 pounds.
– Ability to stand for extended periods and work in a safe manner.

Ollies is an equal opportunity employer. In compliance with Federal
and State Equal Opportunity Laws, qualified applicants are considered
for all positions applied for without regard to race, color, religion,
sex, national origin, age, veterans status, disability, or any other
legally protected status.