Logistics Coordinator

Logistics Coordinator

Job Description

Working with the largest food ingredient manufacturer in the area, you will serve as an expeditor/logistics point of contact. This role involves managing assigned customer accounts, ensuring effective and timely communication, and working closely with a team of CSRs and other departments to find appropriate solutions. You will escalate customer queries and concerns as needed and determine the quickest, most effective ways to answer customer questions and find solutions. You will also serve as the first point of contact for customers when processing orders and requests, handling customer complaints, returns, and invoices in a timely manner, and managing customer portals.

Hard Skills

Customer Service experience in a manufacturing environment

Experience in order management

Proficiency in WORD, EXCEL, and PP

Soft Skills

Effective and timely communication

Team Player

Ability to understand customer needs

Training and mentoring skills

Cross-functional collaboration

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Environment

M-F, 8:00 AM – 4:30 PM. 3 days in-office (Tuesday-Thursday) and 2 days remote (Monday and Friday). Training will be on-site from 8:30 AM – 5:00 PM, M-F for 3-4 weeks.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.