(USA) Director, UX Design – Experience Platforms – People Product & Design

Position Summary…

What youll do…

Director, UX Desi gn – Experience Platforms – People Product & Design

About the Team

Walmarts People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmarts people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sams Club, Walmart International and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmarts most innovative associate-centric tools, including Me@Campus , Me@SamsClub and My Assistant. We proudly serve as a key driver of innovation within Walmarts Global People organization, reporting through Walmarts Chief People Officer.

Here, youll have the opportunity to bring your ideas to life, work on 0->1 digital experiences and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate-centricity, and strategic thinking thats anchored on driving outcomes for our business and 2.1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organizations boldest digital ambitions.

The Director, Experience Platforms role at Walmart is a critical strategic role. This leader will be part of creating the comprehensive enterprise-wide design strategy to grow and evolve our digital people experiences. In addition to being a thought partner to our business, engineering, and product partners, this leader will help set the standards for consumer grade tools, and experiences for our associates across campus and field populations. This role includes leadership, hands-on design and design direction, and growth of a team of designers in this area.

In this role, you will employ your depth of knowledge designing enterprise software and services to make the complex simple, clear, and trusted. With your strong and growing team of world-class designers, youll test your excellent interaction designs with real-world end users to learn and iterate better.

Youll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.

By innovating on the worlds biggest stage, you will have the chance to shape the future of the associate experience at the Fortune #1 company. If you are motivated by complex, purposeful challenges, being Director, Experience Platforms , at Walmart could be the fit youve been looking for.

Youll sweep us off our feet if you have…

Expertise in design systems, information architecture, content design, AI integration, and art direction.

Strong collaboration skills, with a demonstrated ability to work cross-functionally with product, engineering, and business stakeholders.

Excellent communication and storytelling skills, with experience presenting to executive leadership.

Skilled at using data and user feedback to guide design decisions and improve outcomes.

Track record of shipping high-impact, high-visibility products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shipping

Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it

A strong strategic mindset and a systems thinking approach

Been a skilled change maker who is not afraid to think big and challenge the status quo

Thorough experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping

Champion of a design philosophy that is inclusive of all people

Youll make an impact by:

Lead ing the design of a cohesive, enterprise-wide application platform, focusing on navigation, shared experiences, AI tools, and design standards. Balance hands-on design with strategic direction.

Act ing as a thought leader and key partner to business, product, and engineering teams, ensuring alignment between design strategy and business objectives .

Build ing and nurture a team of world-class designers, driving continuous improvement in design craft, process, and outcomes.

Establish ing and maintain design standards for consistency across all digital touchpoints, ensuring a high bar for quality and user experience.

Lead ing user research, usability testing, and data analysis to inform design decisions and drive iteration toward optimized solutions.

Defin ing the visual direction and interaction patterns across the platform, ensuring pixel-perfect execution while adhering to accessibility and usability best practices.

Driv ing innovation by integrating AI-powered tools and personalization into the platform to enhance user experience and efficiency.

Present your design vision and product rationale to stakeholders with compelling storytelling, clearly articulating the impact on both the user and business.

Minimum Qualifications

Bachelors degree in UX Design, Business, Communications, Fine Arts, or related field and 10 years of experience in Product Design or related field. 3 years of experience building and leading high performing teams. 3 years of experience leading cross-functional teams.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

E qual Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $130,000.00-$260,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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– Stock

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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

3 years supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU – Foundations in Design Thinking Certificate), Driving product development in a user experience area, Masters degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.

Primary Location…

508 Sw 8Th St, Bentonville, AR 72712, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.