Business Analyst – Remote Position – WSET

We are offering a contract to hire employment opportunity for a Business Analyst (Remote Position) in Texas. The role is instrumental in the technology sector, primarily focusing on enhancing business efficiency and minimizing IT costs. As a Business Analyst, you will strategically design or redesign technical solutions to solve complex business problems. Additionally, the role involves supervising the integration and development processes, and playing a key role in managing changes to ensure successful project execution.

Responsibilities:

Identify, refine, and validate complex business requirements, inter-dependencies, and potential risks associated with technology projects.
Evaluate and document technical specifications and user and business requirements, while ensuring the documentation remains accurate and up-to-date.
Facilitate effective communication between business units to align business strategies and technology solutions.
Conduct research after the implementation of a new solution to understand its usage and recommend improvements.
Take on a front line role in change management to ensure the successful execution of planned projects.
Supervise the development and integration processes.
Design or redesign technical solutions to address specific business problems.
Utilize skills such as Atlassian Jira, CRM, Gap Analysis, Microsoft Excel, Microsoft Word, AB Testing, Agile Scrum, Business Process Functions, and Business Requirement Document for various tasks and projects.
Monitor customer accounts and take appropriate action.
Process customer credit applications accurately and efficiently.

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Requirements:

Proficiency in Atlassian Jira
Experience with CRM systems
Ability to perform Gap Analysis
Proficiency in Microsoft Excel and Microsoft Word
Experience with AB Testing
Knowledge of Agile Scrum methodologies
Understanding of Business Process Functions
Ability to create Business Requirement Documents
Experience with Claim Administration
Strong analytical and problem-solving abilities
Excellent interpersonal and communication skills
Ability to work independently and in a team
Strong organizational and time management skills
Critical thinking and decision-making skills
Ability to handle multiple tasks and prioritize effectively
Ability to maintain confidentiality of sensitive information.

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### Technology Doesnt Change the World, People Do.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit[roberthalf.gobenefits.net](https://roberthalf.gobenefits.net/){target=”blank”}for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.