Assistant Service Manager

KNIGHTVEST MANAGEMENT LLC

[Our Assistant Service Manager are an integral part of keeping our residents satisfied and are responsible for day-to-day maintenance operations and general upkeep of the community. Our residents will enjoy your friendly personality as you diligently work to maintain their home and provide a beautiful place to live. We are currently looking for an experienced Assistant Service Manager to join our team at a property in Houston, TX.

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– Meet daily with Service Manager to communicate and manage the workflow of all make readies, service repairs and special projects.
– Organize and file appropriate reports and paperwork daily Manage and complete make-ready checklists and all other required maintenance documentation in a timely manner as required by the Service Manager or Community Manager.

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– Complete all needed repairs and improvements to apartment homes prior to resident move-in by following the make-ready checklist including Window blinds Sheetrock repair Caulk and Seal all windows, sinks, toilets and baths Touch-up paint Lighting.
– Ensure that the appearance and physical aspects of the community exceeds established standards by physically walking/inspecting the property daily, making repairs and submitting report to the Lead.
– Maintenance Supervisor Must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee.
– Assists in maintaining the grounds, common areas and amenities Support cost-cutting and expense control program by fixing rather than replacing parts when possible
– Change all locks and ensure all gates are working according to code and the propertys policy.
– Assists with all preventative maintenance as well as special projects as needed.
– Accepts service requests from work order log and maintain positive customer service and can do attitude at all times.
– Perform any additional duties/tasks and meet deadlines to exceed expectations.

[Requirements:

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6 months of related experience and training required.

Heating, Ventilation and Air Conditioning (HVAC) Certification required.

Certified Apartment Maintenance Technician (CAMT) is preferred, but not required.

Strong customer service understanding, and experience preferred.

Written and verbal skills in English and Spanish preferred.

Experience with OneSite/Real Page and ALN online systems preferred.

[Experience using Microsoft Office applications including Word, PowerPoint, Excel and Internet Explorer preferred. ]{calibri”,sans-serif”=””}

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