Produce-Perishables

## Job Description

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Once youre eligible, youll become an Owner in the company, so were looking for commitment, hard work, and focus on quality and Customer service. Partner-owned means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE… commitment to work hard to make sure People come first?
HEAD FOR BUSINESS… a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS… initiative to step up and do what needs doing?

We are looking for:
– a high school diploma; customer service and communication skills
– ability to work in a fast-paced environment

What is the work?
Customer Service:
– Provides superior customer service
– Takes orders from customers by telephone or in person
– Answers customer questions regarding products and assists them with selections

Food Service:
– Prepares, packages, and merchandises fresh product
– Slices, packages, labels, and rotates products
– Scans in items on Telxon for production
– Assists in technical areas as needed

Sales:
– Merchandises product effectively
– Uses suggestive selling techniques to meet customer needs and build department sales
– Makes regular announcements related to freshly-produced items, and to increase sales

Food Safety / Sanitation:
– Cleans and sanitizes display cases; properly operates / maintains equipment
– Complies with H-E-B food safety and sanitation standards
– Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities:
– Aguas:
Peels, cuts, and chops fresh fruits and vegetables
Prepares fresh specialty drinks and food products specific to the Aguas department

– Floral:
Designs floral arrangements; provides a variety of fresh, quality products
Designs and executes merchandising programs
Tracks seasonal record when appropriate

– Market:
Cuts, trims, and prepares meat for service meat counter and self-service counter
Ensures proper product rotation and storage
Maintains coolers and freezers
Weighs, prices, and packages selections
Operates power meat prep and process equipment

– Produce:
Stocks and rotates product to ensure freshness
Assists floral department when needed
Communicates product knowledge to customers by explaining and providing samples
Cuts, wraps, and prices produce to be placed on sales floor
Maintains signing program

– Seafood:
Knowledgeable about various fish and shellfish
Weighs, prices, and packages selections
Maintains coolers and freezers